Policy Services QA Specialist (1 Year Contract)

Prudential Services Asia; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Prudential Hong Kong Limited is seeking a QA tester with Life Insurance domain experience to review requirements and perform functional testing on the Life Asia system. You will validate end-to-end policy lifecycle activities and collaborate with analysts, developers, and compliance teams.

Candidate should be proficient in UAT planning, test case review, and defect management, delivering accurate test evidence and reports to support sign-off.

Qualifications

• Experience in Life Insurance domain testing and policy lifecycle awareness.
• Proficiency in reviewing requirements, user stories, test plans and results.
• Familiarity with testing best practices and QA processes.

Responsibilities

• Review user requirements and user stories to ensure completeness, clarity, and testability.
• Review UAT test plans, scenarios, and cases for adequate coverage of business requirements.
• Review and validate UAT results, evidence, and defect resolutions to support sign-off.
• Perform functional testing of the Life Asia system and end-to-end policy lifecycle.
• Execute test cases, validate results, and ensure compliance with business and system needs.
• Collaborate with business analysts, developers, and compliance teams; prepare reports.

Skills

Life Insurance domain

Manual testing methodologies

UAT test planning

Requirement review

Defect management

Education

Diploma or Degree holder

Tools

JIRA

HP ALM

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role requires strong Life Insurance domain knowledge and hands‑on experience with the Life Asia (LA) system. The role is responsible for reviewing user requirements, user stories, test plans, and test results, as well as performing testing insurance policy administration processes with the Life Asia system, ensuring accuracy, quality, and regulatory compliance.

Job Description:

• Review user requirements and user stories to ensure completeness, clarity, and testability.
• Review UAT test plans, test scenarios, and test cases to ensure adequate coverage of business requirements.
• Review and validate UAT test results, test evidence, and defect resolutions to support testing sign-off.
• Perform functional testing of the Life Asia (LA) insurance system.
• Validate end‑of‑end policy lifecycle (Policy issuance, servicing, claims, maturity, etc.) Execute test cases, validate results, and ensure business and system requirements are met.
• Collaborate with business analysts, developers, and compliance teams.
• Prepare test documentation and reports.

Who we are looking for:

• Competencies & Personal Traits Strong knowledge of insurance policy lifecycle.
• Good understanding of manual testing methodologies, test execution, defect management, and testing best practices.
• Experience reviewing user requirements, user stories, UAT test plans, test cases, and test results.
• Familiarity with testing and project management tools such as JIRA and HP ALM.
• Ability to analyze business requirements and identify gaps, risks, and potential impacts on system functionality.

Working Experience

• Experience in Life Insurance domain testing
• Hands‑on experience with Life Asia system.

Education

• Diploma or Degree holder

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn