Tuition Centre Manager – Operations & People Lead

AGrader Learning Centre Pte Ltd; Singapore; Presencial; SGD 42.000 - 51.000; Jornada completa

Descripción de la vacante

AGrader Learning Centre Pte Ltd in Singapore is seeking a full-time Centre Operations Associate to run daily branch operations, including enrolment, scheduling, documentation, and fee collection, while coordinating a small team of part-time staff.

You will handle parent inquiries across channels, serve as the main contact for teachers and HQ, and own a sub-role such as student retention or programme rollouts, engaging with families professionally at every touchpoint.

Formación

• Degree in any discipline; no prior experience required.
• Follows through on tasks without needing reminders.
• Clear communication with parents and colleagues.
• Comfortable working directly with children and families daily.
• Takes initiative to fix problems and lead a small team.

Responsabilidades

• Run the daily operations of the assigned branch: enrolment, class scheduling, documentation, and fee collection.
• Address enquiries from parents about programmes, schedules, and fees across walk-in, phone, and messaging channels.
• Serve as main contact for teachers and HQ on centre matters.
• Coordinate a small centre team of part-time staff to keep operations running on time and to standard.
• Own an assigned business sub-role (e.g., track student retention, coordinate teacher schedules, manage programme rollouts).
• Engage with students and parents directly and professionally at every touchpoint.

Conocimientos

Communication

People skills

Initiative

Team leadership

Educación

Degree in any discipline

Descripción del empleo

AGrader Learning Centre Pte Ltd in Singapore is seeking a full-time Centre Operations Associate to run daily branch operations, including enrolment, scheduling, documentation, and fee collection, while coordinating a small team of part-time staff.

You will handle parent inquiries across channels, serve as the main contact for teachers and HQ, and own a sub-role such as student retention or programme rollouts, engaging with families professionally at every touchpoint.