Trust Relationship Manager (Assistant Vice President)

BOS Trustee Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Bank of Singapore is seeking an experienced Trust Relationship Manager to oversee a portfolio of trusts and/or company structures, handling client inquiries and delivering timely solutions. You will manage daily administration, prepare requests for account openings and trust-related documents, and ensure accurate records for client reviews.

You will engage with private bankers, intermediaries and clients on trust matters, participate in ad-hoc projects, and maintain high standards of integrity

Qualifications

• 5-8 years of trust relationship and administration experience.
• Familiar with local governing trust laws and AML policies by Financial Institutions.
• Strong communication and interpersonal skills.
• Mandarin ability for client communications; Cantonese advantageous.

Responsibilities

• Manage client relationships for structures under care and respond to queries.
• Oversee daily administration of trust and/or companies; prepare letters of requests and minutes.
• Prepare trust review packs and participate in client meetings; coordinate with private bankers.

Skills

Client relationships

Trust administration

Communication

Interpersonal skills

Mandarin

Cantonese

Time management

Attention to detail

Independent work

Team player

AML policies

Trust structures

Education

STEP

WMI qualification

Job description

General Description

Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Trust Relationship Manager will be responsible for a portfolio of trusts and/or companies structures.

Main Duties

Responsible for managing client relationships for the structures under care. Attend to clients’ matters promptly and provide solutions to clients’ queries. Responsible for daily administration of trust and/or companies, including but not limited to preparing letter of requests pertaining to account opening, insurance transfer/purchases, property transfer/purchases etc, revocation, termination, and preparing trust review packs for clients meeting, reviewing and/or revising of letter of wishes, appropriate trustee and company minutes and resolutions. Review and approve periodic reviews, investment review and transaction reports prepared for structures under care. Conduct trust review with clients and explore room for assets consolidation. Attend client meetings independently for structures under care or with team head for complex structures, where applicable. Interact and liaise with private bankers, intermediaries and clients on trust and/or company matters. Participation in ad-hoc projects. Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organisation and demonstrate the highest standards of business and personal conduct.

Requirements

Min 5 - 8 years of trust relationship and administration handling experience. Familiar with local governing trust laws and regulations; and standard AML policies and requirements by Financial Institutions. Strong communication and interpersonal skills. This role involves regular communication with a mix of clients who speak Mandarin and hence requires handling of documents and email communication written in Chinese. Proficiency in Cantonese is an advantage for engaging certain client segments, but it is not compulsory. Able to work with little supervision, and has initiative to complete work independently. Manage clients’ expectations and suggest / provide solutions. Good time management and organizational skills. Eye for details and able to manage multiple priorities. Team player. STEP or a WMI qualification preferred.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.