Assistant Relationship Manager, Financial Intermediaries

Bank of Singapore Limited; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Bank of Singapore is seeking an administrative and client service professional to support Relationship Managers within Private Banking. You will handle client inquiries, coordinate with product groups and operations, and ensure accurate data and reports while maintaining high service standards.

The role requires 1–3 years in client servicing or operations, a bachelor’s degree or diploma, strong MS Office skills, and the ability to work across departments in a fast-paced environment.

Qualifications

• Minimum 1-3 years of relevant experience in client servicing, operations or sales support within financial institutions.
• Bachelor degree or diploma holder.
• Strong understanding of financial products and services.
• Excellent interpersonal, communication and client interfacing skills.
• Meticulous, strong attention to details.
• Strong Microsoft Office skills – specifically in PowerPoint and Excel.
• Possess future oriented mindset, strive to innovate and adapt to changes.
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments.
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient.
• Preferably CACS certified.
• Chinese proficiency is required as this role is required to deal with Chinese clients.

Responsibilities

• Provide administrative and client service support to Relationship Managers within the front office function servicing Private Banking clients.
• Respond to client enquiries and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts.
• Support RMs in the provision of financial advisory services to clients.
• Maintain client data and reports, such as contact lists, account numbers, facilities details, status of credit reviews/renewals, etc.
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary.
• Ensure adherence to internal and external regulations and policies at all times.

Skills

Interpersonal skills

Communication skills

Client servicing

Team collaboration

Education

Bachelor degree or diploma

Tools

Microsoft Office

PowerPoint

Excel

Job description

Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. Provide administrative and client service support to Relationship Managers servicing Private Banking clients. Respond to all client enquiries and instructions and provide resolution to most issues and requests. Monitor transactions and activities in client accounts Support RMs in the provision of financial advisory services to clients. Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials. Coordinate with Product Groups, Operations and other functional areas as necessary Ensure adherence to internal and external regulations and policies at all times.

Minimum 1-3 years of relevant experience in client servicing, operations or sales support within financial institutions Bachelor degree or diploma holder Strong understanding of financial products and services Excellent interpersonal, communication and client interfacing skills Meticulous, strong attention to details Strong Microsoft office skills – specifically in Powerpoint and Excel Possess future oriented mindset, strive to innovate and adapt to changes Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient Preferably CACS certified Chinese proficiency is required as this role is required to deal with Chinese clients Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.