Trust Administration Officer

ZEDRA TRUST COMPANY (SINGAPORE) LIMITED; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

ZEDRA TRUST COMPANY (SINGAPORE) LIMITED is seeking a Trust Administration Officer to support fiduciary services for a diverse client base in Singapore. You will handle day-to-day administrative duties, maintain accurate record-keeping, and ensure compliance with internal policies and external regulations.

You will work closely with senior trust administrators and client managers to deliver timely client service, perform risk screenings, assist with KYC/CDD tasks, and help drive efficiency while

Qualifications

• Strong client service mindset and ability to manage high net worth clients.
• Basic understanding of fiduciary administration principles.
• Ability to work under deadlines and maintain accuracy.
• Fluency in English; Mandarin is a plus.

Responsibilities

• Store and manage documents electronically and physically according to policies.
• Deliver high quality service to intermediaries and clients.
• Support senior trust administrators and client managers in client matters.
• Achieve personal targets for time recording and utilization.
• Carry out risk screenings and basic CDD reviews.

Skills

Client service

Time management

Communication

Relationship management

Attention to detail

Job description

We are a global fiduciary firm dedicated to providing excellent Corporate & Global Expansion, Active Wealth, Pension & Incentive services, and Fund solutions.

Key Accountabilities

Administrative

• The Trust Administration Officer will ensure that all documents are stored (electronically and physically)according to agreed policies and procedures.

Intermediaries / Clients

• The TrustAdministration Officer will ensure that they deliver high quality service to all intermediaries and clients, working closely with the seniortrust administrator(s) / client manager(s).
• They will support the senior trust administrator(s) / client manager(s) in delivering opportunities to drive up levels of client service.
• The role holder will ensure they deliver client commitments based on agreed deadlines and to a high standard.

Commercial

• The Trust Administration Officer will achieve personal targets as set out for their role for time recording and utilization.
• They will support the senior trust administrator(s) / client manager(s) inensuring prompt collection of debt.

Risk

• The Trust Administration Officer takes responsibility for carrying out risk screenings on clients/ trust related parties, first level client CDD reviews and preparing the required documents according to agreed policies and procedures.

Knowledge and Experience

Professional and Technical Experience

• The successful applicant will demonstrate good client service delivering against the needs and demands of high net worth clients. They will demonstrate a basic understanding of the technical principles of day to day fiduciary administration.

Personal Attributes

• The Trust Administration Officer will be expected to be client centric, building relationships and working to exceed expectations, they will be flexible and professional when working under time driven pressures and will develop with coaching their prioritization and time management skills. They must bes elf-motivated and focused on achieving targets and goals.

Language Skills

• English and Mandarin

Past experience

• Candidates with banking, paralegal, or corporate secretarial experience will have an advantage, although fresh graduates are also encouraged to apply.