Travel Risk Intelligence Analyst II

Crisis24; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible hours

Shift work

Travel to client sites

Singapore office

Job summary

The Travel Risk Intelligence Analyst at Crisis24 Singapore is responsible for monitoring, analyzing, and sharing security and travel developments that could affect client employees, offices, and assets. You will provide timely alerts and communicate incidents to the client’s security team.

Working under the EIS Intelligence Manager, you will support the client’s GSOC and global security program, conducting risk assessments, briefings, and proactive recommendations while coordinating with vendors

Qualifications

• 3–5 years of experience in intelligence analysis, threat assessment, incident response, or a related field.
• Bachelor’s degree is required; Master’s degree or equivalent experience is preferred.
• Excellent research, writing, and verbal briefing skills.
• Excellent analytic skills, including familiarity with analytic techniques. Proficient in travel risk management and communications systems including or similar to Everbridge, SharePoint, Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps
• Effective problem-solving and multi-tasking skills.
• Ability to organize and prioritize work with little supervision
• Ability to adhere to timelines and deadlines with effective time management skills
• Establishing and maintaining positive professional rapport with other analysts and SME as well as client contacts
• Foreign language an asset, and travel experience preferred
• Customer service experience strongly preferred
• Data and mapping visualization skills considered a strong asset

Responsibilities

• Monitor, analyze, and share security and travel-related developments that could impact the safety of client employees, offices, and assets.
• Communicate with impacted client employees and notifying the security team of significant incidents or developments.
• Support and implement tasks related to the client’s integrated travel risk management and global security program under EIS Intelligence Manager.
• Produce succinct written and oral assessments upon request from the client.
• Deliver oral and written intelligence and security impact briefings to client security teams.
• Triage client requests and ensure timely provision of information and services.
• Understand clients operations to anticipate needs and align for relevancy.
• Collaborate with client, third-party vendors, and security team members effectively.
• Support and develop client solutions, processes, and protocols.
• Proactively leverage Crisis24 resources to address gaps in analyses and data.
• Contribute to briefings, presentations, or communication documents.
• Maintain client metrics and travel risk security reports.
• Suggest improvements to programs and SOPs to the EIS Manager.
• Engage daily with GSOC and global teammates.

Skills

Intelligence analysis

Threat assessment

Incident response

Research & writing

Verbal briefing

MS Office

Everbridge

SharePoint

Zendesk

Google Earth

Travel risk mgmt

Data visualization

Customer service

Time management

Analytic techniques

Education

Bachelor’s degree

Master’s degree preferred

Tools

Everbridge

SharePoint

Zendesk

MS Office

Google Earth

Job description

The Travel Risk Intelligence Analyst at Crisis24 Singapore is responsible for monitoring, analyzing, and sharing security and travel developments that could affect client employees, offices, and assets. You will provide timely alerts and communicate incidents to the client’s security team.

Working under the EIS Intelligence Manager, you will support the client’s GSOC and global security program, conducting risk assessments, briefings, and proactive recommendations while coordinating with vendors