Intelligence Analyst at Control Risks, Singapore

Sscirra; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Singapore-based security analyst role is embedded within a global technology environment, providing first-line support for employee travel and events through real-time monitoring, traveler assistance, and rapid triage. The position requires 24/7 coverage with holiday and weekend work as per team schedules.

The role emphasizes clear communication, incident escalation, and collaboration with internal intelligence teams to deliver concise updates and rapid assessments during developing situations.

Qualifications

• A bachelor's degree in history, political science, intelligence analysis, criminal justice, or related discipline.
• 1-3 years of intelligence experience or GSOC experience.
• Experience with global risk intelligence and incident response software.
• Experience with emergency mass notification systems.
• Experience with travel risk management software platforms.
• Experience working in collaborative environments such as government or corporate global security operations centers.
• Experience evaluating open-source information to conduct incident analysis.
• Japanese or Chinese language fluency is a bonus.

Responsibilities

• Monitor travel-related developments impacting employees, including executives.
• Provide first-line traveller assistance and support issue resolution.
• Assist with coordination of secure transportation and vetted third-party vendors.
• Support pre-trip advisories, briefings, and traveller outreach.
• Assist with travel-related incidents and support travellers in distress.
• Support review of upcoming events and prepare situational summaries, including geofencing, tactical intelligence, and weather intelligence.
• Conduct targeted monitoring during event windows and elevate concerns.
• Create and manage mass-notification groups for events.
• Monitor real-time alerts, assess relevance, and elevate per workflows.
• Draft concise alerts, situation updates, and rapid assessments.
• Provide on-demand support to internal intelligence teams.

Skills

Intelligence analysis

Risk assessment

Incident response

Communications

Education

Bachelor's degree in history or related

Tools

Emergency mass notification systems

Travel risk management software

Job description

Embedded within a high-profile global technology firm, the Analyst provides first-line support for employee travel and events through real-time monitoring, traveler assistance, horizon scanning, and technical intelligence support. The role focuses on rapid triage, escalation, and clear communication during developing situations.

This role will be part of a global team providing 24/7 coverage to the client. It will be a requirement to work on holidays and weekends as determined by the team coverage schedule.

Responsibilities

• Monitor travel-related developments impacting employees, including executives.
• Provide first-line traveller assistance and support issue resolution.
• Assist with coordination of secure transportation and vetted third-party vendors.
• Support pre-trip advisories, briefings, and traveller outreach.
• Assist with travel-related incidents and support travellers in distress.
• Support review of upcoming events and prepare situational summaries, including but not limited to geofencing, tactical intelligence, and weather intelligence.
• Conduct targeted monitoring during event windows and elevate concerns.
• Create and manage mass-notification groups for events.
• Monitor real-time alerts, assess relevance, and elevate per workflows.
• Draft concise alerts, situation updates, and rapid assessments.
• Provide on-demand support to internal intelligence teams.

Requirements

• A bachelor's degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
• 1-3 years of experience in intelligence experience or experience working in a GSOC.
• Experience working with global risk intelligence and incident response software.
• Experience with emergency mass notification systems.
• Experience with travel risk management software platforms.
• Experience working in a collaborative environment, such as government or corporate global security operations center, emergency operations center or a major urban area fusion center.
• Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis.
• Japanese or Chinese language fluency is an added bonus.