Transportation Coordinator (onsite with customer)

Expeditors International; Singapore; On-site; SGD 52,000 - 78,000; Full time

Job summary

Expeditors International is seeking a Transportation Coordinator to join a Global Onsite Team at a client site in Singapore. The role executes day-to-day transportation operations, tracks shipments, conducts incident analysis, and drives performance improvements across carriers and suppliers.

You will lead meetings with customers, vendors and stakeholders, coordinate with multiple warehouses and service providers, and support cost-saving and on-time performance initiatives while ensuring SOPs

Qualifications

• Bachelor degree required; preferably in Supply Chain Logistics / Operations / International Business / Economics / Arts.
• 5 years of transportation and logistics experience.
• Demonstrated knowledge of international transportation; strong organizational and communication skills.

Responsibilities

• Identify opportunities and create project plans for transportation operations.
• Lead and participate in meetings with customers, vendors and stakeholders.
• Coordinate with warehouses, carriers, contract manufacturers and suppliers to manage exceptions and drive operations excellence.
• Track and trace shipments; perform incident research, escalation and root-cause analysis.
• Ensure on-time delivery; manage load, schedule and performance metrics.
• Create and present carrier/vendor performance and operations reviews; support cost savings initiatives.

Skills

Fluent English

MS Office

Education

Bachelor Degree in Supply Chain / Logistics / Operations / International Business / Economics / Arts

Tools

Microsoft Office

Job description

Company Description

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.

Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.

Job Description

The Transportation Coordinator will be part of a Global Onsite Team (located at customer’s premise) supporting one of Expeditors’ high-tech customers.

Responsible for execution of day to day transportation operations and project alignment activities.

Duties may include: shipment track and trace, incident research, identification, and escalation; incident root cause analysis, customer service, carrier performance reporting, metrics management, report updating and information dissemination, and leading task/project oriented meetings.

Major Duties and Responsibilities

• Ability to identify opportunities and create project plans.
• Taking on assigned tasks and responsibility to ensure tasks accomplishment.
• Workload and workflow management.
• Timely Escalation resolution.
• Participate/Lead meetings with multiple teams and stakeholders.
• Coordinate and build relationships between contract manufacturers, suppliers and carriers
• Coordinate with multiple warehouses, carriers, contract manufacturers, suppliers and service providers to manage exceptions and drive operations excellence.
• Actively manage Over, Short, or Delayed shipments according to escalation protocols.
• Analyze performance data and identify process improvement opportunities.
• Work with carriers and other service providers to ensure freight is delivered on-time.
• Working knowledge on dispatch, track and trace systems
• Ability to create and provide presentations on carrier/vendor performance and operations review
• Support cost savings, consolidation, and on-time performance initiatives
• Ensuring operational Key Performance Indicators are met.
• Facilitating Standard Operating Procedures (SOPs) /Standard Work Instructions (SWI) creation and ensuring documents are up-to‑date
• Share drive file management
• GUTs ticket management

Qualifications, Experience and Education Requirements

• Bachelor Degree required. Preferably in Supply Chain Logistics / Operation/ International Business / Economics/Arts.
• 5 years of transportation and logistics experience.
• Fluent in english.
• Strong, demonstrated working knowledge of Microsoft Office Business tools (Excel, Word, Powerpoint, etc..)
• Demonstrated Knowledge of international transportation
• Dynamic personality; comfortable speaking in public. Accustomed to leading meetings with customers, vendors and key stakeholders
• Multitask and Re-prioritize work as needed
• Ability to anticipate issues/negative outcomes and work to resolve proactively
• Strong organizational, time management, and written/oral communication skills
• Ability to adapt in dynamic environment
• Aptitude for learning new software applications and technology platforms
• Highly motivated, “can‑do,” results-driven attitude

Skills Required

• Logistics operations background required.
• Effective communication skills, Import & Export background, attention to detail, IATA Certification/Broker’s License a plus.

Additional Information

**** Only those currently residing in Singapore with a valid residency status need to apply ****