Training Support Executive (WSQ / Course Administration)

Search Personnel Pte Ltd; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

Search Personnel Pte Ltd is hiring a Training Support Executive (WSQ / Course Administration) in Singapore to manage course registrations, enrolment documents, attendance confirmations and reporting. The role supports coordination between customers, companies and internal teams.

The ideal candidate holds a Diploma in Business or related field, has 1–3 years of training administration or customer service experience, and is proficient in MS Office.

Qualifications

• Diploma or equivalent qualification in Business, Training Administration or related discipline.
• 1 to 3 years of experience in training administration, education, customer service or sales support.
• Experience in a training centre or certification-related environment will be advantageous.

Responsibilities

• Handle course registration, enrolment documents and attendance confirmation.
• Coordinate with customers and companies on course schedules, fees and requirements.
• Maintain trainee, customer and course records accurately.
• Liaise with sales, training, finance and operations teams on course arrangements.
• Support assessment, results and certification administration.
• Assist with SSG / WSQ funding documentation where required.
• Prepare sales, enrolment and training reports.
• Support audits, overseas branches and ad-hoc administrative duties.

Skills

MS Office

Excel

Word

Communication

Education

Diploma or equivalent in Business/Training Administration

Tools

MS Office

Excel

Word

Job description

• Position: Training Support Executive (WSQ / Course Administration)
• Location: Buroh Street (Nearest MRT Boon Lay)
• Working hours: 5 days a week - Monday to Friday (8AM to 5PM)
• Salary (commensurate with experience): Up to $4,000 + Performance Bonus + 14 Days Annual Leave
• Duration: Permanent
• Industry: Industrial and Technical Training, Professional Development, Engineering

Main Responsibilities:

• Handle course registration, enrolment documents and attendance confirmation.
• Coordinate with customers and companies on course schedules, fees and requirements.
• Maintain trainee, customer and course records accurately.
• Liaise with sales, training, finance and operations teams on course arrangements.
• Support assessment, results and certification administration.
• Assist with SSG / WSQ funding documentation where required.
• Prepare sales, enrolment and training reports.
• Support audits, overseas branches and ad-hoc administrative duties.

Requirements:

• Diploma or equivalent qualification in Business, Training Administration or related discipline.
• 1 to 3 years of experience in training administration, education, customer service or sales support.
• Experience in a training centre or certification-related environment will be advantageous.
• Familiarity with SSG / WSQ administration will be advantageous.
• Proficient in Microsoft Office, especially Excel and Word.
• Organised, detail-oriented and able to manage multiple deadlines.
• Good communication and coordination skills.