Training & Development Manager

Visa Hunt; Singapore; On-site; SGD 76,000 - 91,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a strategic Training & Development Manager to lead learning initiatives, enhance workforce capabilities, and support operational excellence. This 1-year contract role develops training strategies, manages a team, and partners with stakeholders to align learning with business objectives.

You will design programs, measure impact, coach trainers, and drive continuous improvement across operations, delivering sessions and reports to management.

Qualifications

• Bachelor's degree in Business, HR, L&D, or Education, or equivalent.
• Minimum 5–7 years in training and development, with at least 2 years in a managerial role.
• ACTA/ACLP certifications preferred.

Responsibilities

• Support the Project Director in meeting operational and service goals.
• Lead a training team with workforce planning, coaching, and performance management.
• Develop strategic training plans and onboarding frameworks.
• Advise on training methodologies and improve content and delivery.
• Identify training needs with leaders and opportunities for development.
• Design training programmes, lesson plans, and assessment metrics.
• Collaborate with units to implement learning solutions.
• Deliver sessions, workshops, and coaching to staff.
• Prepare management reports on training performance.
• Coach trainers to raise standards and capability.
• Lead talent development, including reviews and retention strategies.
• Monitor training impact and drive continuous improvement.

Skills

Stakeholder management

Presentation

Project management

Strategic thinking

Education

Bachelor's degree in Business, HR, L&D, Education

ACTA/ACLP certifications preferred

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Training &Development Manager

Location: Central

Duration: 1-Year Contract

Salary: Up to S$7,500 per month (commensurate with experience)

We are seeking an experienced and strategic Training &Development Manager to lead learning initiatives, enhance workforce capabilities, and support operational excellence. This role is responsible for developing training strategies, managing a training team, partnering with stakeholders, and ensuring employees are equipped with the knowledge and skills required to achieve business objectives.

Responsibilities

• Support the Project Director in achieving overall operational and service performance objectives.
• Lead and manage a training team through effective workforce planning, coaching, performance management, and resource allocation.
• Develop and implement strategic training plans and learning frameworks to ensure successful onboarding and capability development.
• Serve as the subject matter expert for training methodologies, providing recommendations to enhance training content, materials, processes, and delivery approaches.
• Collaborate with operational leaders to identify training needs, performance gaps, and development opportunities.
• Partner with internal and external stakeholders to align training objectives with business requirements.
• Design and develop training programmes, lesson plans, assessment frameworks, and success measurement metrics.
• Work closely with business units and quality teams to address performance issues, implement learning solutions, and drive continuous improvement.
• Deliver training sessions, workshops, and coaching programmes as required to support operational needs.
• Prepare timely reports and training performance updates for management and stakeholders.
• Provide coaching and mentorship to trainers and team members to elevate training standards and capabilities.
• Lead talent development initiatives, including performance reviews, succession planning, employee recognition, and retention strategies.
• Monitor training effectiveness and implement improvements to support evolving business requirements.
• Perform other ad hoc duties and projects as assigned.

Requirements

• Degree in Business, Human Resources, Learning & Development, Education, or a related discipline.
• Minimum 5 to 7 years of experience in training and development, with at least 2 years in a managerial capacity.
• Proven experience managing service delivery standards, performance metrics, and operational outcomes.
• Candidates with substantial relevant experience may be considered in lieu of formal academic qualifications.
• ACTA, ACLP, or equivalent training certifications are preferred.
• Strong proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Excellent presentation, communication, and stakeholder management skills.
• Ability to engage and influence stakeholders across different levels of the organization.
• Strong problem-solving skills with the ability to develop innovative training solutions in a fast-paced environment.
• Strong organizational, planning, and project management capabilities with a focus on quality and continuous improvement.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [e-mail].

PERSOL Singapore Pte Ltd •RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)