TRAINEE MANAGER

LE MA DUMPLING PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

le ma dumpling pte. ltd. in Singapore is seeking a capable supervisor to support the Restaurant Manager in daily operations. You will deputise in the absence of managers and lead a service crew to ensure smooth service and adherence to standards.

You will oversee cash handling, conduct interviews for new hires, train staff, monitor labour and cost matters, and ensure customer satisfaction through effective leadership and strong SOP adherence.

Responsibilities

• Support and assist the Restaurant Manager in managing the restaurant.
• Deputise in the absence of the Managers.
• Supervise a team of service crew to ensure the restaurant smooth operation.
• Handle cashiering duties and banking duties.
• Conduct interview for new hires.
• Guide and train new / existing Service Crew.
• Constantly motivate and cultivate a team spirit.
• Maintain utmost service standards and discipline / grooming among the service staff.
• Assist in crews’ performance appraisals and confirmation.
• Conduct daily check list.
• Constantly obtain customer feedback to ensure satisfaction.
• Attend to customer complaints (if any).
• Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take.
• Adhere to Company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.

Job description

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company.

• Support and assist the Restaurant Manager in managing the restaurant.
• Deputise in the absence of the Managers.
• Supervise a team of service crew to ensure the restaurant smooth operation.
• Handle cashiering duties and banking duties.
• Conduct interview for new hires.
• Guide and train new / existing Service Crew.
• Constantly motivate and cultivate a team spirit.
• Maintain utmost service standards and discipline / grooming among the service staff.
• Assist in crews’ performance appraisals and confirmation.
• Conduct daily check list.
• Constantly obtain customer feedback to ensure satisfaction.
• Attend to customer complaints (if any).
• Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take.
• Adhere to Company’s standard operating procedures.

Any other appropriate duties and responsibilities as assigned.