Trainee Manager

CANTON PARADISE PTE. LTD.; Singapore; On-site; SGD 3,600 - 4,800; Full time

Job summary

Canton Paradise Pte. Ltd. is seeking a Service Crew Supervisor to support the Restaurant Manager in daily operations and to lead a team of service staff. The role includes supervision, training, and maintaining high service standards to ensure guest satisfaction.

You will deputise for the manager as needed, conduct interviews, train new and existing staff, and help manage labour and cost aspects. A strong focus on customer service and teamwork is essential.

Qualifications

• Must have experience supervising service crew and maintaining service standards.
• Ability to recruit and conduct interviews for new hires and early training.
• Strong leadership to motivate and coach the team.

Responsibilities

• Report to the Restaurant Manager or a management staff appointed by the Company.
• Support and assist the Restaurant Manager in managing the restaurant.
• Deputise in the absence of the Managers.
• Supervise a team of service crew to ensure the restaurant smooth operation.
• Handle cashiering duties and to do banking duties.
• Conduct interview for new hires.
• Guide and train new / existing Service Crew.
• Constantly motivate and cultivate a team spirit.
• Maintain utmost service standards and discipline / grooming among the service staff.
• Assist in crews' performance appraisals and confirmation.
• Conduct daily check list.
• Constantly obtain customer feedback to ensure satisfaction.
• Attend to customer complaints (if any).
• Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take.
• Adhere to Company's standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.

Skills

People management

Customer service

Interviewing

Training

Cashiering

Job description

• Report to the Restaurant Manager or a management staff appointed by the Company
• Support and assist the Restaurant Manager in managing the restaurant
• Deputise in the absence of the Managers
• Supervise a team of service crew to ensure the restaurant smooth operation
• Handle cashiering duties and to do banking duties
• Conduct interview for new hires
• Guide and train new / existing Service Crew
• Constantly motivate and cultivate a team spirit
• Maintain utmost service standards and discipline / grooming among the service staff
• Assist in crews' performance appraisals and confirmation
• Conduct daily check list
• Constantly obtain customer feedback to ensure satisfaction
• Attend to customer complaints (if any)
• Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take
• Adhere to Company's standard operating procedures
• Any other appropriate duties and responsibilities as assigned.