TRAINEE MANAGER

LE SHRIMP PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

LE SHRIMP PTE. LTD. in Singapore seeks a capable Restaurant Supervisor to assist the Restaurant Manager in daily operations, supervise a service crew, handle cashiering and banking duties, and ensure smooth service.

You will conduct interviews, train staff, monitor labour and F&B costs, perform daily checklists, gather customer feedback, address complaints, and uphold SOPs, with opportunities to deputise in the manager’s absence.

Qualifications

• Experience in restaurant supervisory role preferred.
• Excellent communication and people management skills.
• Ability to manage cashiering and banking duties.

Responsibilities

• Assist the Restaurant Manager in daily restaurant operations.
• Supervise a team of service crew to ensure smooth service.
• Conduct interviews for new hires and train staff.
• Monitor labour and F&B costing matters and assist in stock checks.
• Adhere to Company SOPs and maintain service standards; deputise in the manager’s absence.

Job description

Report to the Restaurant Manager or a management staff appointed by the Company

• Support and assist the Restaurant Manager in managing the restaurant
• Deputise in the absence of the Managers
• Supervise a team of service crew to ensure the restaurant smooth operation
• Handle cashiering duties and to do banking duties
• Conduct interview for new hires
• Guide and train new / existing Service Crew
• Constantly motivate and cultivate a team spirit
• Maintain utmost service standards and discipline / grooming among the service staff
• Assist in crews’ performance appraisals and confirmation
• Conduct daily check list
• Constantly obtain customer feedback to ensure satisfaction
• Attend to customer complaints (if any)
• Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take
• Adhere to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned.