Trading Systems Support Analyst — 1 Day Remote

StoneX Group Inc.; Singapore; Hybrid; SGD 78,000 - 123,000; Full time

Job summary

StoneX Group Inc. is seeking an Operations Trade Platform Support professional in Singapore to maintain and support the order management system for derivatives.

You will handle OMS user creation, limits setup, onboarding clients to exchanges, and automate report generation. You will provide first-line trading system support, monitor alerts, and collaborate with internal and external stakeholders to ensure efficient trading operations.

Qualifications

• Bachelor's degree or exceptionally strong results in a Diploma or equivalent qualification.
• 2+ years of relevant experience in Trading Systems administration and/or Derivatives Operations.
• Work with high standards of accuracy and diligence.
• Ability to work in a team environment and interact with all levels of the organizations.
• Demonstrate ability to work independently, multi-task, and consistently meet deadlines.
• Excellent written and oral communication skills in English

Responsibilities

• Liaise with vendors on system-related support and implementation issues, bugs, fixes, enhancements.
• OMS User creation, limits & required setup to facilitate clients trading.
• On-boarding, of Trading Clients to various Exchange via Sponsored or FIX protocol & APIs.
• Implement automation of report generation, OMS SOD credit limits & positions parsing, and upload & reconciliations of positions limits.
• Provide first line support for customer trading and system functionality support.
• Monitor actively and respond to alerts within trading system atmosphere.
• Record all queries in client related to trade support analysis.
• Provide support for internal and external stakeholders on trading system support.
• Be adept to operation's team processes and ensures procedures are up to date.
• Be proactive in reviewing and identifying areas for processes improvements aimed as increase efficiency and improving control environment for the team.
• Participate in project deliveries, UAT and Ad-hoc system testing as nominated by line manager.

Skills

Teamwork

English communication

Time management

Education

Bachelor's degree or Diploma

Job description

StoneX Group Inc. is seeking an Operations Trade Platform Support professional in Singapore to maintain and support the order management system for derivatives.

You will handle OMS user creation, limits setup, onboarding clients to exchanges, and automate report generation. You will provide first-line trading system support, monitor alerts, and collaborate with internal and external stakeholders to ensure efficient trading operations.