TPA Operations Specialist — HealthTech Platform

WHITECOAT HOLDINGS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading digital health company in Singapore seeks a TPA Operations Executive to manage clinic relationships and operational issues. Candidates should have a diploma in healthcare administration and 1-2 years in healthcare operations. The role includes collaborating with clinics and internal teams, ensuring smooth processes. This position offers competitive compensation and a supportive team environment.

Benefits

Competitive compensation

Holistic health insurance

Hands-on learning & growth

Fast-paced start-up environment

Qualifications

• 1-2 years of experience in healthcare operations, provider management, or administrative support.

Responsibilities

• Act as the primary point of contact for partner clinics to address and resolve operational related issues.
• Engage with clinics to investigate and resolve claims-related issues raised by internal and external stakeholders.
• Manage and maintain the online appointment roster for teleconsult clinicians.

Skills

Interpersonal skills

Communication skills

Problem-solving mindset

Organizational skills

Microsoft Excel

Education

Diploma/Degree in Healthcare Administrative or a related field

Job description

A leading digital health company in Singapore seeks a TPA Operations Executive to manage clinic relationships and operational issues. Candidates should have a diploma in healthcare administration and 1-2 years in healthcare operations. The role includes collaborating with clinics and internal teams, ensuring smooth processes. This position offers competitive compensation and a supportive team environment.