Test Manager

ERP21 PTE LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ERP21 PTE LTD is seeking a dedicated Test Manager to lead testing for core banking projects including upgrades and regulatory changes. You will own the test strategy, plans, and schedules, and oversee functional, SIT, and UAT testing across modules such as deposits and loans.

You will manage a team of analysts, drive defect management and root-cause analysis, and ensure compliance with banking regulations. A relevant degree and testing certifications are valued.

Qualifications

• 5–8 years in software testing within banking/financial services, with 2–4 years in a test lead/manager role.
• Experience testing core banking systems (Finacle, Temenos T24/Transact, Flexcube) is highly preferred.
• Solid knowledge of banking product lifecycle: deposits, loans, trade finance, cash management.
• Proficient in test management methodologies (SIT, UAT, regression, non-functional) and SDLC.
• Experience with defect tracking tools (JIRA, HP ALM, Zephyr).
• Familiarity with SQL for data validation and batch/EOD processing in banking systems.
• Knowledge of MAS guidelines and regulatory requirements as they relate to testing.
• Experience with test automation is an advantage.
• Strong stakeholder management, communication, and people leadership skills.
• Bachelor’s degree in Computer Science, IT, or related field.
• ISTQB or PMP certifications are a plus.

Responsibilities

• Lead the test management function for core banking system projects and regulatory-driven changes.
• Develop and own the overall test strategy, plans, and schedules.
• Plan and manage the full testing lifecycle: functional, SIT, regression, and UAT support.
• Coordinate testing across modules: deposits, loans, account opening/maintenance, end-of-day batch processing.
• Manage a team of test analysts/engineers, assign workload and review test cases.
• Identify, log, track, and prioritize defects; drive root-cause analysis and retesting.
• Liaise with stakeholders, analysts, developers, and vendors to resolve issues.
• Prepare test status reports, quality metrics, risk assessments, and go/no-go decisions.
• Ensure adherence to QA standards, audits, and regulatory guidelines.
• Support test environment and data management; collaborate with infra and vendors.
• Contribute to continuous improvement of testing processes and automation.

Skills

Test leadership

Stakeholder management

Communication skills

People leadership

Education

Bachelor's degree in Computer Science/IT

ISTQB Certification

PMP Certification

Tools

JIRA

HP ALM/Quality Center

Zephyr

Job description

Key Responsibilities

• Lead the test management function for core banking system projects, including system upgrades, new module rollouts, and regulatory-driven changes.
• Develop and own the overall test strategy, test plans, and test schedules aligned to project timelines and release cycles.
• Plan and manage the full testing lifecycle: functional testing, system integration testing (SIT), regression testing, and support for user acceptance testing (UAT).
• Coordinate testing activities across core banking modules such as deposits, loans, account opening/maintenance, and end-of-day batch processing.
• Manage a team of test analysts/engineers, assigning workload, reviewing test cases, and ensuring quality and timeliness of test execution.
• Identify, log, track, and prioritize defects; drive root-cause analysis and retesting with development and business teams.
• Liaise with business stakeholders, business analysts, developers, and vendors to clarify requirements and resolve testing issues.
• Prepare and present test status reports, quality metrics, risk assessments, and go/no-go recommendations to project stakeholders and senior management.
• Ensure testing practices comply with internal QA standards, audit requirements, and relevant banking/regulatory guidelines.
• Support test environment and test data management, coordinating with infrastructure and vendor teams as needed.
• Contribute to continuous improvement of test processes, tools, and automation adoption where applicable.

Requirements

• 5–8 years of experience in software testing within banking or financial services, including at least 2–4 years in a test lead or test manager capacity.
• Proven experience testing core banking systems (e.g., Finacle, Temenos T24/Transact, Flexcube, or similar platforms) is highly preferred.
• Solid understanding of the commercial banking product lifecycle: deposits, loans/credit facilities, trade finance, or cash management.
• Strong knowledge of test management methodologies (SIT, UAT, regression, non-functional testing) and the software development lifecycle (Waterfall and/or Agile).
• Experience with test management and defect tracking tools (e.g., JIRA, HP ALM/Quality Center, Zephyr, or equivalent).
• Familiarity with SQL for data validation and basic understanding of batch/EOD processing in banking systems.
• Working knowledge of banking regulatory and compliance requirements (e.g., MAS guidelines) as they relate to system testing and change management.
• Experience with test automation tools/frameworks is an advantage, though not mandatory.
• Strong stakeholder management, communication, and people-leadership skills.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (e.g., ISTQB, PMP, or equivalent) are a plus.