Tenancy Executive/ Tenancy Officer

Jones Lang LaSalle, Inc.; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

Jones Lang LaSalle, Inc. in Singapore is seeking a dedicated tenant fit-out coordinator to liaison with tenants and lead building fit-out workflows.

You will guide new tenants on fit-out procedures and ensure timely hand-overs in line with established checklists, maintaining accurate records and documentation. You will coordinate with tenant project managers, conduct site inspections, and uphold JLL service standards while ensuring compliance with local authority requirements and building

Responsibilities

• Main liaison for tenant fit-out works and renovation works
• Provide guidance to new tenants on building fit-out procedures
• Responsible for hand-over of tenant premises in accordance with checklist and follow up and close all defects identified
• Overall responsible of keys and fixtures in all vacant units
• Ensure all proper documentation, permit to work, workers list, layout drawings, renovation deposit etc are submitted and approved before commencement of works
• Follow up closely with tenant’s project managers/contractors to ensure compliance with local authority and building standards and requirements
• Conduct regular inspections of work site and ensure strict adherence to our policies and procedures
• Responsible for monthly tenancy management reporting, compiling of approved design occupant load and update building fit out manuals periodically
• Handle all sub-division works with all relevant parties
• Conduct fit-out survey after each fit-out work
• Maintain accurate and up to date records of all tenants and keep them organized within an archive.
• Responsible for maintaining the checklist for tenant’s premise handovers and takeovers processes
• Ensure arrears level of tenants of not more than two months
• Investigate and respond to complaints made by or about tenants and take corrective action as required
• Manage the delivery of excellent customer services consistent with the company’s service standards and brand attributes

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

1The key responsibilities include:

• Main liaison for tenant fit-out works and renovation works
• Provide guidance to new tenants on building fit-out procedures
• Responsible for hand-over of tenant premises in accordance with checklist and follow up and close all defects identified
• Overall responsible of keys and fixtures in all vacant units
• Ensure all proper documentation, permit to work, workers list, layout drawings, renovation deposit etc are submitted and approved before commencement of works
• Follow up closely with tenant’s project managers/contractors to ensure compliance with local authority and building standards and requirements
• Conduct regular inspections of work site and ensure strict adherence to our policies and procedures
• Responsible for monthly tenancy management reporting, compiling of approved design occupant load and update building fit out manuals periodically
• Handle all sub-division works with all relevant parties
• Conduct fit-out survey after each fit-out work
• Maintain accurate and up to date records of all tenants and keep them organized within an archive.
• Responsible for maintaining the checklist for tenant’s premise handovers and takeovers processes
• Ensure arrears level of tenants of not more than two months
• Investigate and respond to complaints made by or about tenants and take corrective action as required
• Manage the delivery of excellent customer services consistent with the company’s service standards and brand attributes

Location:

On-site –Singapore

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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