Temp Patient Services Executive - Front Desk & Billing

SINGAPORE BREAST SURGERY CENTER PTE. LTD.; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

SINGAPORE BREAST SURGERY CENTER PTE. LTD. is seeking a Temp Patient Service Executive to support patient reception, registration, scheduling, and billing from October 2026 to mid-March 2027 in Singapore.

The role emphasizes accuracy, confidentiality, and courteous service in a clinical setting. The candidate should have a Polytechnic Diploma with up to 1 year of relevant experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• Fresh Graduates from Polytechnic with any Diploma discipline without experience, or minimum 1 years of relevant experience.
• Good communication and interpersonal skills
• Strong team player and thrives on working in a team
• Well versed in Microsoft Office applications

Responsibilities

• Greet and receive patients or visitors at the reception counter to provide a welcoming environment
• Perform patient registration for both inpatient and outpatient by accurately obtaining and recording patient addresses, contact details, insurance information, and medical histories
• Update and verify patient information at each visit while maintaining confidentiality
• Answer phone calls and respond to enquiries courteously and promptly to support patient needs
• Assist and direct patients and visitors to examination rooms to ensure smooth patient flow
• Schedule patient appointments and make reminder calls and SMS messages to reduce no-shows
• Inform patients about delays and expected waiting times to manage expectations
• Provide financial counselling to patients and their families to explain billing and payment options
• Collect payments for services rendered and ensure accurate transaction processing
• Close daily accounts and prepare cash deposits to maintain financial accuracy
• Maintain cleanliness and tidiness of the reception counter and patient waiting areas to promote a professional environment
• Adhere to strict infection control measures, exercise standard precautions, and practice good hand hygiene to ensure patient safety
• Advise both inpatients and outpatients on necessary procedure preparations to support clinical processes
• Assist in maintaining general cleanliness and upkeep of the assigned work area within the imaging facility
• Assist in transferring patients to and from the imaging facility to support patient mobility needs
• Replenish patient brochures and office stationery to ensure availability of materials
• Perform clerical duties including filing and data entry for statistics reporting to support administrative functions
• Coordinate with maintenance and repair services by reporting issues promptly to maintain facility operations
• Assume additional duties as directed by the operations manager or supervisors to support team needs
• Report any errors or discrepancies promptly to supervisors to ensure timely resolution

Skills

Communication

Interpersonal skills

Team player

Microsoft Office

Education

Polytechnic Diploma

Tools

Microsoft Office

Job description

SINGAPORE BREAST SURGERY CENTER PTE. LTD. is seeking a Temp Patient Service Executive to support patient reception, registration, scheduling, and billing from October 2026 to mid-March 2027 in Singapore.

The role emphasizes accuracy, confidentiality, and courteous service in a clinical setting. The candidate should have a Polytechnic Diploma with up to 1 year of relevant experience, strong communication skills, and proficiency in Microsoft Office.