Temp Patient Service Associate Executive (4 months contract)

Institute of Mental Health; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a Patient Service Associate to facilitate patient care and provide administrative support. Responsibilities include managing appointments, billing, and reception services. Candidates should have GCE 'N'/O' Level or a diploma, strong communication skills, and proficiency in Microsoft Office. This role offers an opportunity to contribute to high-quality patient services in a reputable healthcare environment.

Qualifications

• Confident with a passion for helping others.
• Skilled in navigating digital communication systems.
• Able to work flexible hours.

Responsibilities

• Provide clerical support in Telehealth Team.
• Manage patient registration and scheduling.
• Handle billing and enquiries.

Skills

Service-oriented

Good communication skills

Technological proficiency

Education

GCE ‘N’/’O’ Level or Diploma

Tools

Microsoft Office

Job description

Job Description

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.

Job Responsibilities

• To provide clerical and operational support in Telehealth Team
• Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting

Requirements

Competency

• Service-oriented, confident and have a passion for helping others
• Good communication and interpersonal skills
• Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency

Educational and Professional Requirements

• GCE ‘N’/’O’ Level or Diploma holder
• Proficient in Microsoft Office applications
• Able to work flexible start time from 7.30am, 8am or 8.30am with latest end time at 6.00pm

Department: Ambulatory Services

About IMH

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.