Temp for 1 year, Manager / Senior Manager in CDGO

Public Service Division; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Public Service Division is seeking a Manager/Senior Manager to anchor the Competency-Driven Growth (CDG) narrative across PSD teams and officer audiences. You will translate policy-heavy concepts into simple, relatable messages and drive practical resources that connect growth opportunities to daily work and career development.

You will partner with Communications and policy colleagues to test, refine approaches, and ensure CDG is experienced as a coherent journey.

Qualifications

• Strong written and verbal communication skills; ability to simplify policy/technical concepts.
• Experience in strategic communications and storytelling; turn complex information into a coherent narrative.
• Excellent synthesis and conceptual thinking; connect policies, programmes and initiatives.
• Strong collaboration skills across teams with different objectives.
• Judgement and sensitivity to organisational context; proactive and adaptable.
• Willingness to test different ways of communicating and engaging officers.

Responsibilities

• Steward the CDG narrative; connect policies, programmes and tools into a coherent officer-facing story.
• Design and implement CDG communications approaches that make CDG tangible and actionable for officers.
• Coordinate across PSD teams to ensure a coherent CDG experience for officers.
• Identify gaps in officer experience and improve content, design and digital communications accordingly.

Skills

Storytelling

Systems thinking

Strategic communications

Stakeholder management

Policy literacy

Change communications

Job description

What the role is:

The Competency‑Driven Growth Office (CDGO) in the Public Service Division drives the Public Service’s shift towards Competency‑Driven Growth (CDG), where officers’ growth and development are anchored on competencies — the skills, knowledge and behaviours needed to perform and grow in their roles. As Manager / Senior Manager in CDGO, you will anchor how the CDG story comes together and is experienced by officers across the Public Service. CDG comprises different policies, programmes, tools and initiatives that support officers in their growth and development. A key part of this role is to connect these different efforts into a coherent narrative, so that officers understand not just individual initiatives, but how they fit together and what CDG means for their own growth and careers. You will work closely with the PSD Communications team and Clusters within PSD to shape and implement this narrative and find practical and engaging ways to bring CDG to life for officers.

What you will be working on:

• Steward the CDG narrative. Develop and maintain a clear and coherent narrative for CDG, connecting the various policies, programmes, tools and initiatives that contribute to officers’ growth and development. Work across PSD teams to identify the common threads across different initiatives and translate them into a story that makes sense from an officer’s perspective. Help teams position individual initiatives within the broader CDG narrative, so that communications reinforce rather than fragment the overall employee experience. Translate complex or policy‑heavy concepts into simple, relatable messages that help officers understand what CDG means for them and how they can take charge of their career development. Maintain coherence in the CDG narrative as policies and programmes evolve.
• Bring CDG to life for officers. Develop and implement the CDG communications approaches that make CDG tangible, relevant and useful to officers. Identify the moments, channels and formats through which officers can encounter and understand CDG, moving beyond awareness towards helping officers take meaningful action for their own growth. Develop practical resources, content and experiences that show officers how competencies connect to everyday aspects of their careers — such as understanding their strengths and gaps, having regular career conversations, identifying development opportunities and taking actions to grow. Surface stories, examples and practices that demonstrate what competency‑driven growth looks like in practice. Test and refine communications based on how officers understand and respond to them.
• Connect communications across CDG initiatives. Maintain an overview of major CDG‑related initiatives and communications across relevant PSD teams. Identify opportunities to sequence, connect or consolidate communications so that officers experience CDG as a coherent journey rather than a series of separate programmes. Work with initiative owners to sharpen the officer‑facing proposition of their work and ensure alignment with the broader CDG narrative. Support key CDGO communications and milestones, including presentations, campaigns, resource packs and other officer‑facing materials.
• Strengthen the overall CDG experience. Bring an officer‑centric perspective to CDGO’s work, continually asking how policies, programmes and communications come together from an officer’s point of view. Identify gaps or disconnects in the way officers encounter CDG and work with relevant teams to improve the experience. Explore new ways of making CDG easier to understand and act on, including through better content, communications, design and digital approaches. Work across organisational boundaries to build greater coherence between policy intent, programme implementation and officers’ lived experience of CDG.

What we are looking for:

We are looking for someone who is a strong storyteller and systems thinker — someone who can see the connections across multiple initiatives and turn them into a simple, compelling narrative. You should be comfortable working in an environment where the story is still evolving. You will need to understand the substance behind different policies and programmes, identify what matters to officers, and work with communications professionals and policy teams to translate this into something meaningful and actionable.

• Strong written and verbal communication skills, particularly the ability to make policy or technical concepts accessible and relevant.
• Some experience in strategic communications and storytelling, with the ability to turn complex and fragmented information into a coherent narrative.
• Strong synthesis and conceptual thinking skills, with the ability to see connections across different policies, programmes and initiatives.
• Good stakeholder management and collaboration skills, particularly when working across teams with different objectives and areas of expertise.
• Good judgement and sensitivity to organisational context.
• An experimental mindset and willingness to test different ways of communicating and engaging officers.
• Experience in strategic communications, employee communications, change communications, policy, organisational development, employee experience or related work would be advantageous.

Our Core Competencies

• Thinking clearly and making sound judgements — making sense of multiple policies, programmes and perspectives and identifying the underlying story that connects them.
• Working as One Public Service — working across PSD teams to build a coherent CDG experience.
• Improving and innovating continuously — experimenting with different ways of making CDG tangible and relevant, and refining approaches based on how officers respond.
• Keep learning and putting skills into action — understanding officers’ needs and experiences and applying those insights to improve how CDG is communicated and experienced.

Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting.

About Public Service Division

The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore.

Our 4 key roles include:

• Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers
• Developing a forward‑looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos
• Building future‑ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations for organisations to work more effectively
• Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens

Why Join Us

When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well‑being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining Possibilities and pushing boundaries to shape a first‑class Public Service, we welcome you to join us!

|People, Our Pride | Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest |