Telesales - Personal Loan 6 Months Renewable Contract

Fuku; Singapore; On-site; SGD 20,000 - 22,000; Part time

Benefits offered by this job

Structured training

Ongoing coaching

Supportive team environment

Job summary

Reputable Malaysian Bank in Singapore is hiring a Telesales Officer for an initial 6-month contract to drive outbound sales of Fund Transfer and Term Loan products. You will identify customer needs, propose suitable lending solutions, and actively convert leads through phone engagement.

The role requires strong communication and persuasion skills, a target-driven mindset, and strict adherence to bank policies and MAS regulations. Training and support are provided to achieve performance targets.

Qualifications

• Minimum GCE O' Levels or Diploma (Degree preferred).
• Prior telesales or sales experience in banking, loans, or financial products is an advantage.
• Strong communication and persuasion skills.

Responsibilities

• Conduct outbound telesales calls to promote Fund Transfer and Term Loan products.
• Identify customer needs and recommend appropriate loan solutions.
• Achieve individual sales targets and productivity KPIs.
• Follow up on leads, applications, and documentation to ensure timely conversion.
• Accurately explain product features, pricing, benefits, and terms & conditions.
• Maintain proper records of customer interactions and sales activities.
• Ensure adherence to internal policies, compliance standards, and MAS regulations.
• Provide professional and courteous customer experience at all times.

Skills

Outbound telesales

Strong communication

Persuasion skills

Target-driven

Education

GCE O' Levels or Diploma

Degree preferred

Job description

Position:

Telesales - Personal Loan (6 Months Renewable Contract)

Contract Details:

• Initial contract period of 6 months, with potential extension to a 12-month renewable contract based on performance.

Employer:

• Reputable Malaysian Bank

Working Location:

• Ang Mo Kio Street 64, Singapore 569083

Working Hours:

• Monday to Friday, 9am to 6pm

Salary Range:

• Basic salary: $1,800 - $2,000 per month
• Additional commission based on performance

Job Description:

The Telesales Officer is responsible for outbound sales of the bank’s Fund Transfer and Term Loan products to both existing and prospective customers. The role requires understanding customer financial needs, recommending suitable lending solutions, and driving sales conversion through proactive phone engagement. All activities must comply with bank policies and regulatory requirements.

Key Responsibilities:

• Conduct outbound telesales calls to promote Fund Transfer and Term Loan products.
• Identify customer needs and recommend appropriate loan solutions.
• Achieve individual sales targets and productivity KPIs.
• Follow up on leads, applications, and documentation to ensure timely conversion.
• Accurately explain product features, pricing, benefits, and terms & conditions.
• Maintain proper records of customer interactions and sales activities.
• Ensure adherence to internal policies, compliance standards, and MAS regulations.
• Provide professional and courteous customer experience at all times.

Requirements:

• Minimum GCE ‘O’ Levels or Diploma (Degree preferred).
• Prior telesales or sales experience in banking, loans, or financial products is an advantage.
• Strong communication and persuasion skills.
• Results-driven with a positive and resilient attitude.
• Comfortable with outbound calling and meeting sales targets.
• Basic understanding of lending products preferred (training will be provided).

What We Offer:

• Basic salary with performance-based incentives.
• Structured training and ongoing coaching.
• Supportive team environment.