Telesales officer- personal loan (6 mths renewable contract)

Tangspac Consulting Group; Singapore; On-site; SGD 20,000 - 33,000; Full time

Benefits offered by this job

Basic salary with incentives

Structured training and coaching

Supportive team environment

Job summary

Tangspac Consulting Group in Singapore is hiring a Telesales Officer on a 6-month contract (renewable to 12 months) for a Malaysian bank. Based in Ang Mo Kio, working days Mon-Fri 9am-6pm, salary $1,800 – $3,000 plus commission.

The role focuses on outbound telesales of Fund Transfer and Term Loan products to existing and prospective customers, achieving targets and ensuring MAS compliance. Training will be provided and the firm offers a supportive team environment with structured coaching to

Qualifications

• Minimum GCE O’ Levels or Diploma; Degree preferred.
• Experience in telesales or sales in banking/loans is advantageous.
• Strong communication and persuasion skills.
• Results-driven with a positive, resilient attitude.
• Comfortable with outbound calling and sales targets.
• Basic understanding of lending products; training provided.

Responsibilities

• Conduct outbound telesales calls to promote Fund Transfer and Term Loan products.
• Identify customer needs and recommend loan solutions.
• Achieve sales targets and productivity KPIs.
• Follow up on leads, applications, and docs for timely conversion.
• Explain product features, pricing, terms clearly.
• Maintain records of customer interactions and sales activities.
• Ensure compliance with MAS regulations and internal policies.
• Provide professional customer experience at all times.

Skills

Outbound calls

Communication skills

Persuasion

Sales targets

Education

GCE O Levels / Diploma

Degree preferred

Job description

Telesales- personal loan (6 mths renewable contract)

The initial contract period will be 6 months – with a performance based extension to 12 months renewable contract.

We are hiring for a reputable Malaysian Bank.

Location & Working Hours

• Working location – Ang Mo Kio (Yio Chu Kang MRT)
• Working hours – Monday to Friday, 9am to 6pm
• Salary range – Basic $1,800 - $ 3,000 + comm

Job Description

The Telesales Officer is responsible for outbound sales of bank’s Fund Transfer and Term Loan products to existing and prospective customers. The role focuses on understanding customer financial needs, recommending suitable lending solutions, and driving sales conversion through proactive phone engagement while ensuring compliance with bank policies and regulatory requirements.

Key Responsibilities

• Conduct outbound telesales calls to promote Fund Transfer and Term Loan products
• Identify customer needs and recommend appropriate loan solutions
• Achieve individual sales targets and productivity KPIs
• Follow up on leads, applications, and documentation to ensure timely conversion
• Accurately explain product features, pricing, benefits, and terms & conditions
• Maintain proper records of customer interactions and sales activities
• Ensure adherence to internal policies, compliance standards, and MAS regulations
• Provide professional and courteous customer experience at all times

Requirements

• Minimum GCE ‘O’ Levels / Diploma (Degree preferred)
• Prior telesales or sales experience in banking, loans, or financial products is an advantage
• Strong communication and persuasion skills
• Results-driven with a positive and resilient attitude
• Comfortable with outbound calling and sales targets
• Basic understanding of lending products preferred (training will be provided)

What We Offer

• Basic salary with performance-based incentives
• Structured training and ongoing coaching
• Supportive team environment

Only shortlisted candidates will be notified.