Aesthetics Consultant

EGO MEDICAL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

Self Aesthetics Medical Clinic on Orchard Road is seeking an Aesthetics Consultant passionate about beauty, aesthetics and client service to join our growing team. You will conduct consultations, tailor treatment plans with our medical team, and help deliver a seamless, personalized experience for every client.

Experience in beauty or medical aesthetics is preferred; strong communication, a sales mindset and teamwork are essential.

Qualifications

• Experience in aesthetic, beauty, medical aesthetics, skincare preferred.
• Strong communication and interpersonal skills.
• Confident, friendly and comfortable speaking with clients.
• Good understanding or interest in aesthetic treatments and skincare.
• Customer-oriented with a strong sense of responsibility.
• Able to work independently as well as part of a team.
• Positive attitude and willingness to learn.
• Comfortable working towards sales and performance targets.
• 1–3 years of relevant experience preferred, but suitable candidates with less experience are welcome to apply.

Responsibilities

• Conduct professional consultations to understand clients' aesthetic concerns, goals and expectations.
• Recommend suitable treatment plans based on clients' needs and in consultation with the medical team.
• Explain treatment procedures, expected outcomes, aftercare and relevant information clearly to clients.
• Build and maintain strong relationships with new and existing clients.
• Follow up with clients after consultations and treatments to ensure a positive customer experience.
• Manage client enquiries through WhatsApp, phone calls and in-clinic communication.
• Maintain accurate client records and follow up on appointments and treatment plans.
• Assist in achieving monthly clinic sales and performance targets.
• Work closely with doctors, therapists and the clinic team to provide a seamless client experience.
• Participate in clinic events, marketing activities and client engagement initiatives.

Skills

Aesthetic industry experience

Communication skills

Customer service

Sales mindset

Job description

About the role

Self Aesthetics Medical Clinic is an established medical aesthetics clinic located in the heart of Orchard Road. We provide personalised aesthetic and skin treatments in a private, comfortable environment, with a strong focus on professional consultation, personalised care and long-term client relationships. We are looking for an Aesthetics Consultant who is passionate about beauty, aesthetics and customer service to join our growing team.

Job Description

Industry/ Organization Type: Medical Aesthetic

Experience in Beauty, Wellness or Aesthetic industry is a MUST

• Position Title: Aesthetics Consultant
• Working Location: Orchard (near MRT)
• Working Hours: 5.5 Days, Mon - Saturday (10am - 7pm), Sunday (Off)
• Salary Package: Basic Salary + Group Commission + Incentive + Variable Bonus
• Duration: Permanent

Job Responsibilities

• Conduct professional consultations to understand clients' aesthetic concerns, goals and expectations.
• Recommend suitable treatment plans based on clients' individual needs and in consultation with the medical team.
• Explain treatment procedures, expected outcomes, aftercare and relevant information clearly to clients.
• Build and maintain strong relationships with new and existing clients.
• Follow up with clients after consultations and treatments to ensure a positive customer experience.
• Manage client enquiries through WhatsApp, phone calls and in-clinic communication.
• Maintain accurate client records and follow up on appointments and treatment plans.
• Assist in achieving monthly clinic sales and performance targets.
• Work closely with doctors, therapists and the clinic team to provide a seamless client experience.
• Participate in clinic events, marketing activities and client engagement initiatives.

Requirements

• Previous experience in aesthetic, beauty, medical aesthetics, skincare is preferred.
• Strong communication and interpersonal skills.
• Confident, friendly and comfortable speaking with clients.
• Good understanding or interest in aesthetic treatments and skincare.
• Customer-oriented with a strong sense of responsibility.
• Able to work independently as well as part of a team.
• Positive attitude and willingness to learn.
• Comfortable working towards sales and performance targets.
• Candidates with 1-3 years of relevant experience are preferred, but suitable candidates with less experience are welcome to apply.