Telco DXP Provisioning DevOps Lead

StarHub

Singapore

On-site

SGD 180,000 - 260,000

Full time

14 days+

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Job summary

StarHub is seeking a Lead Provisioning DevOps Engineer to own the end-to-end DevOps strategy for DXP Provisioning platforms. You will lead CI/CD pipelines, Kubernetes platform architecture, cloud infra, observability, and production operations for high-volume telco journeys across provisioning, charging, billing, and network activation.

You will leverage hands-on experience with telco flows, provisioning systems, and online charging environments.

Qualifications

Bachelor's degree in Computer Science, Software Engineering, Telecommunications or related field.
6+ years in DevOps/SRE/platform engineering with leadership exposure.
Experience with provisioning/charging platforms in telco environments.
Strong knowledge of end-to-end telco flows across CRM, order management and provisioning.

Responsibilities

Drive DevOps strategy and operating model for DXP Provisioning and related platforms.
Ensure end-to-end reliability of telco journeys across CRM, order orchestration, provisioning, charging, and billing.
Lead design reviews and operational readiness for provisioning flow design and service activation workflows.
Architect and govern multi-cluster Kubernetes platforms (EKS/OpenShift) and cloud infrastructure.
Define and implement SRE practices, SLOs/SLIs, incident management, and RCA.
Establish observability and alerting dashboards using Splunk, Grafana, Prometheus, CloudWatch.