Technical Training & Warranty Executive

Sime Darby; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Vantage Automotive Limited, as part of Sime Group, seeks an Executive, Technical, Training & Warranty to support our dealer network with diagnostics, repairs, and technical guidance. The role also coordinates training programs, maintains records, and supports new vehicle launches and service campaigns.

The position emphasizes hands-on diagnostics, clear communication with stakeholders, and driving competency across workshop teams.

Formación

• Diploma or Degree in Automotive Engineering, Mechanical Engineering, Mechatronics, or a related discipline.

Responsabilidades

• Provide second-level diagnostic and troubleshooting support using approved diagnostic tools, technical information, and Principal guidelines.
• Assist technicians in diagnosing vehicle faults and identifying appropriate repair procedures.
• Manage and communicate technical bulletins, repair information, and Principal instructions across the dealer service network.
• Log, coordinate, and follow up on technical cases with the Principal and manage the brand’s technical helpdesk.
• Monitor recurring technical issues, identify trends, and elevate unresolved cases to the Manager.
• Provide technical advice to Service Advisors, technicians, and other workshop personnel.
• Coordinate joint diagnostic test drives to verify customer concerns and completed repairs.
• Provide technical support for new model launches, product updates, service campaigns, and other aftersales initiatives.
• Plan, coordinate, and deliver technical, product, warranty, and service-related training for the dealer network.
• Identify training needs based on new products, technical developments, Principal requirements, and operational priorities.
• Coordinate participation in local, overseas, and on-site training programmes conducted by the Principal.
• Maintain accurate training, assessment, certification, and competency records.
• Support training gap analysis and competency development, including Train-the-Trainer compliance.
• Develop and maintain training materials, aids, tools, and equipment.
• Support apprenticeship, ITE, on-the-job training, and other technical development programmes where applicable.
• Coordinate technical and training activities across Workshop, Service, Parts, Customer Service, and Warranty teams.
• Support the procurement and administration of workshop tools, equipment, lubricants, technical systems, and related resources.
• Assist with the setup and administration of Principal system access and user accounts.
• Maintain accurate technical documentation, training records, and case-management records.
• Participate in technical projects, new vehicle launches, service campaigns, and other assigned aftersales initiatives.

Educación

Automotive/Mechanical Engineering degree

Descripción del empleo

Vantage Automotive Limited, as part of Sime Group, seeks an Executive, Technical, Training & Warranty to support our dealer network with diagnostics, repairs, and technical guidance. The role also coordinates training programs, maintains records, and supports new vehicle launches and service campaigns.

The position emphasizes hands-on diagnostics, clear communication with stakeholders, and driving competency across workshop teams.