Executive, Technical & Training

Sime Darby Motors Sdn Bhd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Vantage Automotive Limited, a Sime Group company in Singapore, seeks an Executive, Technical, Training & Warranty to support the dealer network with diagnostics, training and aftersales service.

You will provide second-level diagnostic support, coordinate technical bulletins, and deliver technical training across the network. A Diploma or Degree in automotive engineering and strong communication skills are essential.

Qualifications

• Diploma or degree in Automotive Engineering, Mechanical Engineering or Mechatronics.
• At least 3 years of relevant automotive workshop or technical support experience.
• Hands-on experience in vehicle diagnostics and repair.
• Ability to explain technical information clearly to stakeholders.
• Strong analytical, problem-solving, communication and presentation skills.
• Experience in EV systems or warranty operations would be advantageous.
• A valid Singapore Class 3 driving licence is preferred.

Responsibilities

• Provide second-level diagnostic and troubleshooting support.
• Support workshop teams with diagnostic procedures and repair guidance.
• Coordinate technical bulletins, repair information and principal instructions.
• Log and track technical cases with the Principal and the brand's helpdesk.
• Conduct joint diagnostic test drives to verify customer concerns.
• Deliver technical and product training for the dealer network.
• Assist in training material development and competency records.
• Support workshop and workshop operations across departments.

Skills

Analytical thinking

Problem-solving

Communication

Presentation

Education

Diploma/ Degree in Automotive Engineering or related

Job description

Company :Vantage Automotive LimitedBuild the Future of Automotive with Us.Vantage Automotive Ltd (VAL) is the distributor partner of EV brands, BYD and Denza, as well as official distributor for Ford in Singapore. Over the years, VAL has built a strong track record in developing franchises for mass-market and premium passenger and commercial vehicles.As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.What You’ll Be DoingAs an Executive, Technical, Training & Warranty , you must be technically competent and service-oriented to support our dealer network.Technical SupportProvide second-level diagnostic and troubleshooting support using approved diagnostic tools, technical information, and Principal guidelines.Assist technicians in diagnosing vehicle faults and identifying appropriate repair procedures.Manage and communicate technical bulletins, repair information, and Principal instructions across the dealer service network.Log, coordinate, and follow up on technical cases with the Principal and manage the brand’s technical helpdesk.Monitor recurring technical issues, identify trends, and escalate unresolved cases to the Manager.Provide technical advice to Service Advisors, technicians, and other workshop personnel.Conduct or coordinate joint diagnostic test drives to verify customer concerns and completed repairs.Provide technical support for new model launches, product updates, service campaigns, and other aftersales initiatives.Training & Capability DevelopmentPlan, coordinate, and deliver technical, product, warranty, and service-related training for the dealer network.Identify training needs based on new products, technical developments, Principal requirements, and operational priorities.Coordinate participation in local, overseas, and on-site training programmes conducted by the Principal.Maintain accurate training, assessment, certification, and competency records.Support training gap analysis and competency development, including Train-the-Trainer compliance.Develop and maintain training materials, aids, tools, and equipment.Support apprenticeship, ITE, on-the-job training, and other technical development programmes where applicable.Workshop & Operational SupportCoordinate technical and training activities across Workshop, Service, Parts, Customer Service, and Warranty teams.Support the procurement and administration of workshop tools, equipment, lubricants, technical systems, and related resources.Assist with the setup and administration of Principal system access and user accounts.Maintain accurate technical documentation, training records, and case-management records.Participate in technical projects, new vehicle launches, service campaigns, and other assigned aftersales initiatives.Who We’re Looking ForDiploma or Degree in Automotive Engineering, Mechanical Engineering, Mechatronics, or a related discipline.At least 3 years of relevant experience in automotive workshops, technical support, vehicle diagnostics, or automotive training.Hands-on experience in vehicle maintenance, repair, troubleshooting, and diagnostics.Able to explain technical information clearly to stakeholders.Strong analytical, problem-solving, communication, and presentation skills.Experience in technical training, warranty, EV systems, or dealer network operations would be advantageous.A valid Singapore Class 3 driving licence is preferred.Why Join Us at Sime Motors?Be part of a trusted brand with a regional footprintWork with cutting-edge automotive technologyGrow your career in a supportive, performance-driven cultureEnjoy structured training, career progression, and employee benefits