Technical Trainee

TRIANGLE AUTO PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Triangle Auto Pte Ltd in Singapore is seeking a diligent Warranty/Technical Support Assistant to join the Technical Department. You will support warranty administration, ensure accurate diagnosis, and coordinate with the Central Workshop to achieve fast turnaround of customers' vehicles.

Your role involves assisting with warranty submissions to principals, reporting recalls, preparing quotations for key accounts, handling come-back jobs, and ensuring timely reimbursement from principals.

Qualifications

• Diploma is required.
• DMS/EPC/OEM certifications preferred.

Responsibilities

• Coordinate warranty administration with Central Workshop for fast turnaround of vehicles.
• Assist with timely and accurate warranty submissions to principals (Isuzu and JAC).
• Assist in reporting recalls and campaigns to principals.
• Support Service Advisors in preparing quotations for key accounts/fleet customers per process.
• Handle and assist workshop with come-back jobs.
• Ensure warranty reimbursement is received timely from principals.
• Support NVP coordinator on rectifying faults and execution of notices prior to delivery.

Education

Diploma

DMS, EPC, OEM certifications

Job description

Job Summary

Support the Technical Executive and Technical Manager in warranty administration, technical matters, record maintenance, and departmental coordination to ensure the smooth and efficient operation of the Technical Department

Primary Purpose and Function

• Co-ordinate with Central Workshop on execution of Fixed-It-Right policy by fast turnaround of customers' vehicles through accurate diagnosis, technical guidance and quality repair.
• Support timely and accurate warranty submission to principals (Isuzu and JAC).
• Support timely reporting of recall and campaign status to principals (Isuzu and JAC).
• Support Service Advisors in preparation of quotations for key accounts/fleet customers in accordance to set processes, where required.
• Handle and assist Workshop in come-back-jobs.
• Ensure warranty reimbursement is received timely from principals.
• Support NVP coordinator on rectifying of new trucks faults and execution of quarantine notices and campaigns prior to delivery to customers.
• Any other matters as required or assigned by supervisor/superior.

Qualification

• Minimum Diploma
• DMS, EPC, OEM certifications

Must be willing to work in Tuas.