Technical Team Lead - Security Systems & Client Services

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Technical Team Leader (Major/Camp) to supervise the service and maintenance workflow island-wide.

You will lead a hands-on team, liaise with client representatives, and ensure timely delivery of commitments across security systems. You should hold a Nitec diploma in Electrical/Electronic Engineering with at least 3 years of experience, and have practical knowledge of access control, CCTV, intrusion detection, and security-management systems.

Qualifications

• Min Nitec diploma in Electrical/Electronic Engineering with at least 3 years working experience.
• Hands-on experience in Integrated Security Management Systems, Card Access Control, CCTV and Intrusion Detection Systems.
• Proficiency in both hardware and software; owning a vehicle is preferred.

Responsibilities

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on service/maintenance issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading and milestones.
• Distribute responsibilities and optimize service deliveries across teams.
• Manage day-to-day client interactions and expectations for optimal results.
• Increase customer satisfaction and deepen client relationships.
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery of maintenance commitments.

Skills

Team leadership

Security systems

Client liaison

Hardware & software

Education

Nitec diploma in Electrical/Electronic Engineering

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Technical Team Leader (Major/Camp) to supervise the service and maintenance workflow island-wide.

You will lead a hands-on team, liaise with client representatives, and ensure timely delivery of commitments across security systems. You should hold a Nitec diploma in Electrical/Electronic Engineering with at least 3 years of experience, and have practical knowledge of access control, CCTV, intrusion detection, and security-management systems.