Technical Systems Analyst/Support engineer - Trading System

Luxoft Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Luxoft Singapore is seeking a seasoned Product Owner/Business Analyst to act as a regional bridge between traders, business stakeholders, and technology teams. The role splits roughly 50/50 between supporting traders and collaborating with developers to deliver enhancements and shape the product roadmap.

You will coordinate with global teams, define requirements and user stories, and drive incident management, automation, and operational improvements to support trading workflows and performance.

Qualifications

• At least 5-7 years of relevant working experience.

Responsibilities

• Serve as the primary regional contact for traders and business stakeholders.
• Understand trading workflows, operational challenges, and business requirements.
• Analyze issues and identify solutions within existing platforms and processes.
• Define, prioritize, and refine development requirements and user stories.
• Collaborate closely with development teams throughout the delivery lifecycle.
• Contribute to product strategy and long-term roadmap planning.
• Coordinate with global teams to align business priorities and technology solutions.
• Provide incident management, root cause analysis, and production support.
• Drive process improvements, automation initiatives, and operational excellence.
• Act as an advocate for regional business needs within global product discussions.

Skills

Stakeholder management

Product ownership

Business analysis

SQL/Oracle/PL-SQL

Linux/Unix

Shell scripting

Windows service administration

Data processing & reporting

Python scripting

AWS

Terraform IaC

CI/CD & DevOps

Job description

Our Customer is one of the world's largest investment management companies. Based in Southern California, our client manages close to $2 trillion in assets and is looking for a new partner to participate in a full scale upgrade of their technology.

About the Role

The position will act as a regional representative and a bridge between traders, business stakeholders, and technology teams. The successful candidate will spend approximately 50% of their time supporting traders and resolving operational challenges, and 50% collaborating with development teams to deliver enhancements, define requirements, and drive the product roadmap.

Responsibilities

• Serve as the primary regional contact for traders and business stakeholders.
• Understand trading workflows, operational challenges, and business requirements.
• Analyze issues and identify solutions within existing platforms and processes.
• Define, prioritize, and refine development requirements and user stories.
• Collaborate closely with development teams throughout the delivery lifecycle.
• Contribute to product strategy and long-term roadmap planning.
• Coordinate with global teams to align business priorities and technology solutions.
• Provide incident management, root cause analysis, and production support.
• Drive process improvements, automation initiatives, and operational excellence.
• Act as an advocate for regional business needs within global product discussions.

Qualifications

• At least 5-7 years of relevant working experience

Required Skills

• Strong stakeholder management and customer-facing communication skills.
• Experience with product ownership, business analysis, or application support.
• Strong SQL and database knowledge (Oracle/PL-SQL preferred).
• Linux/Unix administration, shell scripting, and log analysis.
• Windows service administration and troubleshooting.
• Data processing, reporting, monitoring, and performance analysis.
• Python scripting and automation.
• Hands-on AWS experience.
• Terraform and Infrastructure as Code (IaC).
• CI/CD and DevOps practices.

Preferred Skills

• Trading, commodities, energy, or financial systems support.
• Agile delivery methodologies and backlog management.
• Experience working with globally distributed teams.