Technical Support Engineer

NOV; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

NOV is seeking a Technical Support Engineer in Singapore to deliver on-site technical assistance to customers in the Oil & Gas and Marine/Offshore sectors. The role collaborates with the engineering team to design, install, and maintain piping systems while ensuring compliance with industry standards.

The ideal candidate holds a Diploma in Mechanical Engineering with 2+ years of relevant experience, strong problem-solving skills, and excellent client communication.

Qualifications

• Diploma in Mechanical Engineering or equivalent is required.
• Minimum 2+ years of work experience in a similar role.
• Piping knowledge covering design, installation and operation is essential.
• Experience in Oil & Gas, Marine/Offshore, Refinery or Petro-Chemical industries is preferred.
• Strong problem-solving and analytical skills with ability to troubleshoot and provide innovative solutions.
• Excellent communication and interpersonal skills for building client relationships.
• Willingness to travel and work in diverse field environments.
• Proactive and self-motivated with commitment to continuous learning and development.

Responsibilities

• Provide technical support and guidance to clients in the field, ensuring smooth installations and timely issue resolution.
• Collaborate with the engineering team to design, install, and maintain piping systems, adhering to industry standards and best practices.
• Conduct site visits and inspections to assess client needs and provide tailored solutions.
• Document and communicate technical information effectively, creating comprehensive reports and recommendations.

Skills

Piping knowledge

Client communication

Problem solving

Willingness to travel

Mechanical engineering background

Education

Diploma in Mechanical Engineering

Job description

Job Description

The Technical Support Engineer will be a key member of our team, offering technical assistance and expertise to our clients in the Oil & Gas and Marine/Offshore sector. This role involves working closely with our engineering team to ensure smooth operations and provide efficient solutions. The ideal candidate will have a strong background in mechanical engineering and piping knowledge, with experience in the Oil & Gas and Marine/Offshore industry.

Responsibilities

• Provide technical support and guidance to clients in the field, ensuring smooth installations and timely issue resolution.
• Collaborate with the engineering team to design, install, and maintain piping systems, adhering to industry standards and best practices.
• Conduct site visits and inspections to assess client needs and provide tailored solutions.
• Document and communicate technical information effectively, creating comprehensive reports and recommendations.
• Stay updated with the latest industry trends and technologies. Provide technical trainings to customer and service partners.
• Liaise with clients and stakeholders to understand their requirements and provide timely updates on project progress.
• Ensure compliance with health, safety, and environmental regulations, promoting a safe work environment.
• Assist in the development and implementation of engineering processes and procedures, improving overall efficiency.

Qualifications

• Minimum Diploma in Mechanical Engineering or an equivalent qualification is required.
• Minimum 02+ years of work experience in similar position.
• Piping knowledge encompassing design, installation, and operation is essential.
• Experience in engineering construction within the Oil & Gas, Marine/Offshore, Refinery, or Petro-Chemical industries is preferred.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and provide innovative solutions.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Willingness to travel and work in diverse field environments, adapting to different work settings.
• A proactive and self-motivated approach, with a commitment to continuous learning and professional development.

About Us

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

About The Team

Corporate

Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.