Technical Services Engineer (COC)

Singapore Airlines Limited; Singapore; Presencial; SGD 60.000 - 80.000; Jornada completa

Descripción de la vacante

SIA Engineering is seeking an IFEC Monitoring Engineer in Singapore to monitor IFEC health, respond to alerts, coordinate VVIP feedback, and provide timely reports to management. The role requires shift work, 1–2 years in airline ops or maintenance, and a driver’s licence. You will interface with vendors and MROs to ensure high IFEC availability.

The role emphasizes frontline support to operations, defect prioritization, and collaborative problem solving in a fast-paced aviation environment.

Formación

• Honours Degree in Electrical/Electronics Engineering or related field.
• Minimum 1–2 years of experience in airline operations and/or aircraft maintenance.
• Perform shift work to support aircraft operational schedule.
• Excellent team player with analytical, interpersonal and communication skills.
• Able to work independently.
• Possess Class 3 Driving Licence.

Responsabilidades

• Daily monitoring of aircraft IFEC health status.
• Ensure IFEC failure alerts are attended to.
• VVIP sweep check coordination and attend to VVIP feedbacks
• To audit effectiveness of IFEC maintenance execution and preventive checks.
• Analyze IFEC defects for trending and detection of emerging in-service issues.
• Provide inflight/line station reset recommendations for IFEC system outage recovery.
• Provide front line support to operations & assist in prioritizing defects and planned works.
• Review IFEC defects and work with vendors to provide recommended troubleshooting steps.
• Coordination of aircraft ground time and resources for connectivity antenna replacements.

Conocimientos

IFEC monitoring

Troubleshooting

Stakeholder communication

Shift work

Independent working

Educación

Electrical/Electronics Engineering degree

Descripción del empleo

Select how often (in days) to receive an alert: Create Alert

1) Monitoring of Inflight Entertainment and Connectivity (IFEC) systems availability status

2) Work with IFEC system maintenance providers (MRO) to ensure timely execution of maintenance

and defect rectification, and provide technical support as required.

3) Meet & Greet in-bound aircraft with significant IFEC issues to investigate failure cause.

4) Provide summary of IFEC issues for follow-up.

5) Provide timely updates/reports to management.

6) Manage and assign tasks to the IFEC Rangers.

1) Providing oversight of IFEC availability.

• Daily monitoring of aircraft IFEC health status.
• Ensure IFEC failure alerts are attended to.
• VVIP sweep check coordination and attend to VVIP feedbacks
• To audit effectiveness of IFEC maintenance execution and preventive checks.
• Analyze IFEC defects for trending and detection of emerging in-service issues.
• Provide inflight/line station reset recommendations for IFEC system outage recovery.

2) To drive down IFEC deferred/recurring defects to ensure high IFEC availability.

3) Provide front line support to operations & assist in prioritizing defects and planned works.

• Review IFEC defects and work with vendors to provide recommended troubleshooting steps.
• Coordination of aircraft ground time and resources for connectivity antenna replacements

4) Interface between IFEC vendors, MROs and aircraft OEMs.

Requirements

1. Honours Degree in Electrical/Electronics Engineering or a related field.

2. Minimum 1-2 years of experience in airline operations and/or aircraft maintenance is preferred.

3. Perform shift work to support aircraft operational schedule.

4. Excellent team player with analytical, interpersonal and communication skills.

5. Able to work independently.

6. Possess Class 3 Driving Licence.

Please note that only short-listed candidates will be notified.
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