Technical Services Engineer - Centre of Command (COC)

SIA Engineering Company; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore Airlines Limited is seeking a Technical Services Engineer for the Centre of Command (COC) in Singapore. You will coordinate with Line Maintenance, provide on-site technical support for arrivals, departures, and AOGs, and assist with defect troubleshooting and rectification.

The role requires an honours degree in engineering and 1–2 years in airline operations or aircraft maintenance, with shift flexibility and strong teamwork and communication skills to support global operations.

Qualifications

• Honours Degree in Engineering or related field.
• 1–2 years in airline operations or aircraft maintenance preferred.
• Able to perform shift work and communicate effectively.
• Hold a Class 3 Driving Licence.

Responsibilities

• Coordinate with Line Maintenance to ‘Meet & Greet’ arriving and departing aircraft to review defects and provide on-site technical support.
• Provide on-site technical support during transit, pre-departure call backs, flight delays and AOGs in Singapore and overseas.
• Assist with technical support for defect troubleshooting and rectification.
• Raise Technical Requests to Airbus or Boeing for troubleshooting recommendations and contact for AOG matters when necessary.
• Liaise with SIA Technical Services for troubleshooting advice and feedback on defects.
• Attend daily production meetings.
• Monitor aircraft/flight status.
• Review work plan daily for maintenance task execution considering ground time and resources, recommending rotations if needed.
• Perform such other duties as assigned by Manager Technical Services or VP Technical Services & Planning.

Skills

Aircraft maintenance knowledge

Troubleshooting

On-site support

Team collaboration

Communication

Education

Honours degree in Engineering

Job description

Technical Services Engineer - Centre of Command (COC)

Requisition ID: 1997

Location: SG

Job Description

Responsibilities

• Coordinate with Line Maintenance to ‘Meet & Greet’ arriving and departing aircraft to review incoming and critical defects, and to provide on-site technical support when required.
• Provide on-site technical support during transit, pre-departure call backs, flight delays and Aircraft-on-grounds (AOGs) in Singapore and overseas.
• Assist with technical support for defect troubleshooting and rectification.
• Raise Technical Requests (as applicable) to Airbus or Boeing for troubleshooting recommendations, and to contact Airbus or Boeing regarding AOG matters when necessary.
• Liaise and discuss with SIA Technical Services for trouble shooting advice and provide feedback on technical defects for further follow-up by SIA Technical Services.
• Attend daily production meeting.
• Monitor aircraft/flight status.
• Review work plan daily on maintenance task execution for aircraft taking into consideration of adequate ground time and resources availability and if required, to make recommendations on aircraft rotations.
• Such other duties as assigned by Manager Technical Services or Vice President Technical Services & Planning.

Requirements

• Honours Degree in Engineering or a related field.
• Minimum 1-2 years of experience in airline operations and/or aircraft maintenance is preferred.
• Perform shift work to support aircraft operational schedule.
• Excellent team player with analytical, interpersonal and communication skills.
• Able to work independently.
• Possess Class 3 Driving Licence.

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