Technical Service Adviser

JACKSPEED SINGAPORE PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

JACKSPEED SINGAPORE PTE. LTD. is seeking an automotive admin assistant to manage costing, quotations and vehicle histories.

You will assist customers with workshop check-ins/outs and handle calls, emails, and drive-ins to address concerns, guiding transactions and providing completion estimates. You will communicate updates to customers, juggle multiple priorities, keep detailed daily records, and manage parts ordering and inventory.

Qualifications

• At least 2 years of hands-on experience in automotive services or related field.
• Must hold a valid Singapore Class 3 driving licence.
• Capable of working with minimal supervision and prioritising tasks.
• Demonstrated teamwork and problem-solving abilities.

Responsibilities

• Manage costing, repair quotations and vehicle history files.
• Assist customers with check-in/check-out at the workshop.
• Answer calls, emails, and drive-ins to address concerns.
• Process transactions, guide customers through corrections and provide summaries.
• Communicate estimated completion times and provide regular updates.
• Handle multiple priorities, keep records, and produce daily reports.
• Order parts and manage inventory.
• Perform any ad-hoc duties as required.

Skills

Experience in automotive industry

Driving licence (Class 3)

Team player

Problem solver

Self-motivated / work under minimal监督

Job description

Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files.
• Assist customers in checking-in and out of their vehicles from the workshop.
• Attend phone calls, emails, and drive-ins to address any customer concern.
• Conduct transactions with system; walk customer through correction(s) and provide summary.
• Communicate estimated completion time, regular updates and follow through on each customer vehicle.
• Effectively handle multiple priorities, organize workload, meet deadlines, and perform detailed daily record keeping and reporting.
• Parts ordering and inventory.
• Ad-hoc duties assigned by the company.

Requirement:

• 2 years of experience working in an automotive related industry preferred.
• Possess a Valid Singapore Class 3 driving licence.
• Able to work under minimum supervision.
• Strong team player & problem solver.