Technical Representative, Avionics - Customer Response Center (Aerospace)

BOMBARDIER AEROSPACE SERVICES SINGAPORE PTE. LTD; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Bombardier is seeking a skilled avionics technician to support Business Aircraft customers and Field Service Representatives. You will troubleshoot, provide technical guidance and make recommendations on aircraft systems for Challengers and Global Express.

The role requires a College Diploma in Aircraft Maintenance (Avionics), five years in interior and green aircraft problem solving, strong English communication (with French-speaking clients), and willingness to work days, evenings, nights and

Qualifications

• College Diploma in Aircraft Maintenance (Avionics) required.
• Comprehensive knowledge and experience of aircraft systems for Challengers and Global Express.
• Minimum five years' experience solving problems in Interior and Green Aircraft domains.
• Customer-focused with strong English communication to liaise with French-speaking clients.
• AME license or equivalent is an asset.
• Available for off-site assignments at short notice.
• Proficient with MS Office programs.
• Available to work days, evenings, nights and weekends on rotation.

Responsibilities

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

Skills

Aircraft systems knowledge

Problem solving

Customer focus

English communication

MS Office

French liaison

Education

College Diploma in Aircraft Maintenance (Avionics)

Tools

MS Office suite

Job description

BOMBARDIER

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

In your role, you will:

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

Qualifications

As our ideal candidate,

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express (candidates with avionics technical knowledge on other Bombardier products will also be considered)
• You have a minimum of five (5) years' experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English communication skills to liaise with French-speaking clients. (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments at short notice
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.