Technical Manager

MEDIAPRO AV PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Mediapro AV Pte. Ltd. in Singapore seeks a Technical Manager to oversee the technical aspects of AV projects, ensuring high-quality solutions and efficient service delivery.

You will lead the technical team, coordinate with project managers, and drive innovation across installations and events. The role emphasizes staying updated with AV technologies, optimizing operations, and maintaining safety and compliance.

Qualifications

• Proven experience leading AV technology projects.
• Strong understanding of AV systems installation and maintenance.
• Leadership and client-facing communication skills.

Responsibilities

• Oversee AV installations, operation, and maintenance.
• Collaborate with project managers and sales to tailor AV solutions.
• Lead the technical team and allocate resources.
• Ensure safety, quality, and compliance of AV systems.

Job description

Job Scope: Technical Manager - Mediapro AV Pte. Ltd.

The Technical Manager is responsible for overseeing the technical aspects of Mediapro AV Pte. Ltd.'s operations, ensuring the delivery of high-quality AV solutions, and managing the technical team. The role requires expertise in AV technologies, team leadership, and a strong focus on

innovation and efficiency.

Key Responsibilities:

1. Technical Operations Management:

   • Oversee the installation, operation, and maintenance of AV systems and equipment.
   • Ensure all technical activities align with project requirements and company standards.
   • Monitor and optimize the performance of AV solutions during events and installations.

2. Team Leadership:

   • Lead, train, and manage the technical team, ensuring high performance and efficiency.
   • Allocate resources and delegate tasks based on project needs and team capabilities.
   • Foster a culture of collaboration, innovation, and continuous learning.

3. Project Technical Support:

   • Collaborate with project managers and sales teams to understand client requirements.
   • Provide technical expertise in designing and implementing customized AV solutions.
   • Troubleshoot and resolve technical issues during project execution.

4. Innovation and Development:

   • Stay updated on the latest AV technologies, trends, and best practices.
   • Recommend and implement new technologies to enhance service offerings.
   • Drive continuous improvement initiatives to optimize technical operations.

5. Client and Stakeholder Communication:

   • Act as a technical liaison between clients, vendors, and internal teams.
   • Provide technical consultations and demonstrations to clients.
   • Ensure client satisfaction with the technical aspects of projects.

6. Quality Assurance and Compliance:

   • Maintain high standards of quality in all technical operations and deliverables.
   • Ensure compliance with safety regulations and company policies.
   • Conduct regular audits and inspections of equipment and systems.

7. Reporting and Documentation:

   • Prepare technical reports, including equipment usage, project updates, and maintenance logs.
   • Maintain accurate documentation of technical processes and configurations.
   • Report on team performance and project outcomes to senior management.

Key Performance Indicators (KPIs):

• Quality and reliability of AV solutions delivered.
• Efficiency in troubleshooting and problem resolution.
• Client satisfaction with technical services.
• Implementation of innovative technologies and solutions.
• Team performance and professional development.

This role is critical for ensuring the technical excellence of Mediapro AV Pte. Ltd.'s services, maintaining client trust, and driving innovation in AV solutions.