Technical Lead - Cloud, Endpoints & Infrastructure

arkstack pte. ltd.; Shenton Way; On-site; SGD 120,000 - 180,000; Full time

Job summary

arkstack pte. ltd. is seeking a Technical Lead to oversee a team of IT specialists, system administrators, and network engineers. You will guide managed endpoint services, SaaS applications, and infrastructure solutions while ensuring client satisfaction and project success.

The role requires hands-on leadership, modern cloud and security expertise, and a client-focused approach to delivering high-quality outcomes across multiple projects.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 5+ years of experience in technical leadership, preferably in managed services or IT infrastructure.
• Proven experience leading technical teams and managing service delivery.
• Experience designing and implementing solutions for endpoints, infrastructure, and cloud services.

Responsibilities

• Develop and implement technical strategies for managed services, including endpoints, SaaS applications, and infrastructure.
• Lead and mentor a technical team, ensuring high-quality service delivery.
• Design and oversee the implementation of technical solutions for clients.
• Act as the top-level escalation point for resolving complex technical issues.
• Collaborate with third-party vendors to integrate new technologies into service offerings.
• Identify process improvements and drive automation to increase efficiency.
• Oversee technical projects, ensuring timely delivery and adherence to scope.
• Ensure all technical documentation and standards are maintained.
• Oversee IT infrastructure and security measures, ensuring reliability and compliance.
• Act as a technical advisor to clients, ensuring their needs are met and expectations are exceeded.

Skills

Team leadership

Cloud services (AWS, Azure)

Infrastructure management

Endpoint management

Automation tools

Networking & security

Education

Bachelor's degree in Computer Science/IT

Tools

AWS

Azure

Endpoint management tools

Automation platforms

Job description

arkstack pte. ltd. is seeking a Technical Lead to oversee a team of IT specialists, system administrators, and network engineers. You will guide managed endpoint services, SaaS applications, and infrastructure solutions while ensuring client satisfaction and project success.

The role requires hands-on leadership, modern cloud and security expertise, and a client-focused approach to delivering high-quality outcomes across multiple projects.