About the role
Our client, a leading regional bank, is hiring a Technical Delivery Manager for a technology team delivering process automation and compliance systems. You'll run technical delivery from pre-project planning through go-live and post-implementation support.
Key Responsibilities
- Manage and plan key milestones and activities of technical project delivery from pre-project till post go-live support (e.g., technical delivery plan/approach, cost estimation, resource plan, etc.).
- Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule.
- Plan & collaborate across different application teams to manage technical dependencies of the solution.
- Plan, monitor and manage risks/issues related to technical delivery.
- Provide status updates related to technical delivery.
- Partner with project stakeholders including Project Manager, Functional Business Analyst and System Analyst to collate, understand and finalize functional and technical requirements.
- Partner with Lead Technical Delivery Manager, Domain Architect and Development Leads to ensure solution design complies with enterprise design principles, security and control standards.
- Partner with Development Managers in managing application teams to build the enhancements.
- Partner with Test Manager to ensure completion of SIT, UAT, performance/load testing and application security testing with quality results.
- Manage technical implementation plan across application teams - coordinate technical implementation activities to ensure non-event production cutover and adequate post-implementation support.
- Develop and maintain documentation adhering to organizational templates, policies and standards - e.g., Functional Specifications, Design Specifications, SIT Scripts, etc.
- Escalate issues that impact project schedule on a timely basis and propose workarounds/resolutions.
- Facilitate communication between stakeholders when necessary.
Required Skills & Experience
- - Bachelor's Degree in Computer Science or a related field (a related professional/technical qualification is advantageous but not mandatory).
- - At least 10 years' relevant experience, preferably in a Financial Institution.
- - At least 5 years of leadership experience managing IT delivery teams.
- - Proven result-oriented person with a focus on delivery.
- - Experience in actual systems development work, with prior functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 6 years).
- - Good understanding and experience in the software development cycle.
- - Highly effective communicating with technical stakeholders; proficient communicating with non-technical stakeholders.
- - Good problem solving, analytical, synthesis, system thinking and solutioning skills.
- - Team player and result oriented.
- - Advanced MS Office knowledge - PowerPoint for presentations, Word for documentation, Excel for data analysis/computing.
- - Strong documentation writing skills and presentation ability.
- - Know-how in new system development or project implementation environments.
- - Good to have: exposure to KYC/AML systems, regulatory compliance platforms, or risk management/workflow automation.