Technical Client Success Analyst

ENUIT PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Enuit is seeking a Client Services Analyst to provide technical support for Entrade to clients worldwide. You will participate in implementations, configurations, testing and ongoing support, while delivering pre-sales demonstrations and client training.

Strong SQL query skills and familiarity with C# or OO programming are valued. Experience with React.js or similar front-end JS frameworks is a plus, with a global client base and remote/onsite delivery options.

Qualifications

• Bachelor's degree in Business, MIS, CS or related field.
• Strong troubleshooting and analytical skills with attention to detail.
• Excellent communication and training abilities.
• Ability to write and analyze SQL queries.
• Background in C# or similar OO programming.

Responsibilities

• Assist in product implementation, configuration, testing and support for Entrade.
• Provide Entrade technical support to clients.
• Deliver pre-sales demos and client training for Entrade.
• Design client processes within Entrade and ensure efficient delivery.
• Document systems and projects and communicate with cross-functional teams.
• Track issues and elevate to management when needed.

Skills

SQL

C# basics

React.js

JavaScript

Education

Bachelor's degree in Business/ MIS/ CS

Job description

Enuit is seeking a Client Services Analyst to provide technical support for Entrade to clients worldwide. You will participate in implementations, configurations, testing and ongoing support, while delivering pre-sales demonstrations and client training.

Strong SQL query skills and familiarity with C# or OO programming are valued. Experience with React.js or similar front-end JS frameworks is a plus, with a global client base and remote/onsite delivery options.