Tech Strategy & Innovation Lead, Food Solutions

SATS Ltd.

Singapore

On-site

SGD 180,000 - 280,000

Full time

2 days ago

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Job summary

SATS Ltd. is seeking a seasoned Technology Business Partner for Singapore Food Solutions to align technology with business goals, drive enterprise initiatives, and ensure high availability of critical systems.

You will lead cross-functional teams, engage with stakeholders, and champion automation and data-driven improvements. Ideal candidate has 10+ years in technology leadership, strong ERP experience (SAP S/4HANA, Dynamics 365), and a proven track record delivering complex digital programs in

Qualifications

Degree in Computer Science or related field.
Ongoing commitment to training and professional development in technology (through conferences, courses, certifications).
Minimum 10 years of technology leadership experience, with at least 5 years in a business partner or technology general management role.
Proven record of partnering with senior business leaders to deliver technology-enabled outcomes.
Strong delivery management experience deploying technology initiatives (digital platforms and applications, automation, data-driven projects).

Responsibilities

Build strong relationships with business stakeholders and act as a trusted advisor on technology-related matters.
Coordinate and align technology teams, vendors and business stakeholders to support business objectives.
Foster collaboration between Food Solutions users and enterprise technology teams to drive successful project delivery and service outcomes.
Promote adherence to enterprise technology standards, governance and cybersecurity requirements.
Ensure effective technology delivery, support and enablement for Singapore Food Solutions entities, aligned with enterprise standards and local operational requirements.
Partner with business leadership and translate strategic and operational priorities into actionable technology initiatives.
Support the execution of enterprise technology strategies and programmes.
Identify opportunities to improve operational efficiency through technology, automation and digital solutions.
Partner with business leaders, ensuring technology is a driver of growth, efficiency and business value
Advocate for business needs within the regional/global TDX organization
Drive adoption of digital, automation and data-driven solutions to enhance operations and customer experience
Oversee day-to-day technology operations for the business, ensuring high availability, performance and user satisfaction
Manage escalations, service performance and operational reliability for business-critical systems
Ensure adherence with global technology policies, governance frameworks, statutory and regulatory requirements
Lead incident response processes, impact analysis, cross-functional coordination and perform post-incident reviews
Provide transparency into performance, risks and financials for technology portfolio
Establish and enforce enterprise technology standards, reducing technical debt and Shadow IT proliferation
Lead and sponsor technology initiatives supporting Food Solutions Singapore, including Demand & Supply Planning, Operation Process Digitalization and Food Safety programmes.
Manage change impacts and ensure smooth adoption of new systems and processes
Manage the application portfolio including rationalization, vendor management, and lifecycle governance
Identify opportunities to improve technology services, automation, and user experience
Drive standardization while accommodating local business needs where possible
Manage technology budget, forecast costs and optimize spend
Oversee vendor and service provider relationships in collaboration with global vendor management and procurement functions
Champion the AI innovation agenda for Food Solutions, identifying, piloting, and scaling use cases with measurable business impact
Partner with operations to develop Smart Factory capabilities, embedding IoT, analytics, and automation into Food production environments
Collaborate with TDX AI Centre of Excellence to ensure Food AI initiatives are aligned with enterprise architecture and data governance