Tax Compliance Manager – MediShield Premium Recovery

Inland Revenue Authority of Singapore; Singapore; Sur place; SGD 70 000 - 110 000; Plein temps

Résumé du poste

IRAS is seeking a tax professional to apply knowledge and communication skills to promote voluntary compliance among taxpayers. You will work on projects that blend data analysis, technology, and behavioural insights to enhance service delivery and enforcement actions.

Role requires a degree in any discipline and strong interpersonal, verbal and written communication abilities. The position offers a 2-year contract and opportunities to contribute to national tax administration in Singapore.

Qualifications

• Degree in any discipline.
• Experience in customer service, good interpersonal, verbal and written communication skills
• Ability to question, probe and analyse
• Organized and systematic in handling data
• Resourceful and able to work independently in a team environment

Responsabilités

• Communicate and negotiate effectively with insureds to reach an agreement, while influencing a mindset shift towards voluntary compliance
• Be involved in various projects leveraging data analysis, technology, agile principles, behavioural insights, and design to improve work processes, service delivery and voluntary compliance
• Provide assistance to insureds via telephone or through written correspondence
• Conduct in-depth review and analysis of cases to take effective and appropriate enforcement actions against insureds who have not paid their premiums
• Support the Manager and supervisors on technical, systems and procedural issues that may arise from complex situations

Connaissances

Communication skills

Verbal communication

Written communication

Interpersonal skills

Analytical thinking

Formation

Degree in any discipline

Description du poste

IRAS is seeking a tax professional to apply knowledge and communication skills to promote voluntary compliance among taxpayers. You will work on projects that blend data analysis, technology, and behavioural insights to enhance service delivery and enforcement actions.

Role requires a degree in any discipline and strong interpersonal, verbal and written communication abilities. The position offers a 2-year contract and opportunities to contribute to national tax administration in Singapore.