Manager (OpsTech - Compliance Strategy & Tax Recovery Division)

Inland Revenue Authority of Singapore; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

IRAS is seeking a project-oriented IT professional to join our agile team, focusing on reengineering business processes and delivering a new generation system to improve how taxpayers connect with us.

You will collaborate across business units, translate user needs into stories, validate requirements with developers, and support testing including UAT and data migration verification. The role emphasizes digitalization and stakeholder collaboration.

Qualifications

• Degree in any discipline, preferably with background in Accountancy or Computer Science.
• Prior experience working on Agile IT projects is preferred.
• Good critical thinking and analytical skills.
• Strong project management and stakeholder engagement skills.
• Good interpersonal skills.
• Resourceful and a team player.
• Good written and verbal communication skills.

Responsibilities

• Collaborate with business units within the division and across IRAS to reimage business processes and redesign how our core system can support IRAS’ future needs through innovation.
• Scope and manage business requirements through iterative information gathering in collaboration with stakeholders and capture, analyse and translate user needs into user stories.
• Work with the development team to validate user stories as part of the Agile delivery cycle, e.g., user stories grooming, sprint planning, daily stand-ups, sprint demo, etc.
• Embrace digitalization at work and co-create solutions with stakeholders.
• Perform and support user acceptance testing activities
• Perform functional testing and verification of data migration

Skills

Agile IT projects

Critical thinking

Stakeholder engagement

Interpersonal skills

Written and verbal communication

Education

Degree in any discipline

Job description

What the role is:

At IRAS, we partner you to deliver quality services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding. We are looking for committed team players to join us to apply your expertise and work with agile development teams to re-engineer business processes, perform functionality test and deliver the next generation system that improves how taxpayers connect and interact with us.

What you will be working on:

• Collaborate with business units within the division and across IRAS to reimage business processes and redesign how our core system can support IRAS’ future needs through innovation
• Scope and manage business requirements through iterative information gathering in collaboration with stakeholders and capture, analyse and translate user needs into user stories
• Work with the development team to validate user stories as part of the Agile delivery cycle, e.g., user stories grooming, sprint planning, daily stand-ups, sprint demo, etc.
• Embrace digitalization at work and co-create solutions with stakeholders
• Perform and support user acceptance testing activities
• Perform functional testing and verification of data migration

What we are looking for:

• Degree in any discipline, preferably with background in Accountancy or Computer Science
• Prior experience working on Agile IT projects is preferred
• Good critical thinking and analytical skills
• Strong project management and stakeholder engagement skills
• Good interpersonal skills
• Resourceful and a team player
• Good written and verbal communication skills
• We regret to inform that only short-listed candidates will be notified. All successful candidates will be offered a contract role.

About Inland Revenue Authority of Singapore

Our Mission:

• Act as an agent of the Government and provide service in administering, assessing, collecting and enforcing payment of taxes
• Advise the Government and represent Singapore internationally on matters relating to taxation