System Support Engineer - SharePoint, AWS & Dynamics 365

PERCEPT SOLUTIONS PTE. LTD.; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

PERCEPT SOLUTIONS PTE. LTD. seeks a System Support Engineer to provide technical support, administration and consulting across SharePoint, AWS and Dynamics 365.

You will collaborate with IT teams, business stakeholders and vendors to resolve issues, maintain availability and deliver solutions aligned with business needs. Responsibilities include incident management, configuration, cloud deployment and security administration, plus end-user training and comprehensive documentation to ensure

Qualifikationen

• Experience in enterprise application support or technical consulting.
• Hands-on administration and configuration of SharePoint environments.
• Experience managing AWS services and cloud infrastructure.
• Experience configuring and supporting Dynamics 365.
• Knowledge of IT security principles and access controls.

Aufgaben

• Provide technical support and administration for SharePoint, AWS and Dynamics 365.
• Investigate and resolve incidents and service requests to minimise disruption.
• Analyse requirements and recommend configurations and technical solutions.
• Configure, deploy and maintain cloud infrastructure and enterprise applications.
• Monitor availability, performance and capacity; perform proactive maintenance.
• Administer user access, permissions and security configurations.
• Support migrations, upgrades, patches and integrations, including testing and post-implementation support.
• Collaborate with cross-functional teams and vendors to implement improvements.
• Conduct root-cause analyses for recurring incidents and corrective actions.
• Maintain technical documentation and knowledge articles.
• Provide end-user training and guidance on system functionality.

Kenntnisse

Troubleshooting

Communication

Cross-functional collaboration

Attention to detail

Tools

Microsoft SharePoint

AWS

Microsoft Dynamics 365

Jobbeschreibung

PERCEPT SOLUTIONS PTE. LTD. seeks a System Support Engineer to provide technical support, administration and consulting across SharePoint, AWS and Dynamics 365.

You will collaborate with IT teams, business stakeholders and vendors to resolve issues, maintain availability and deliver solutions aligned with business needs. Responsibilities include incident management, configuration, cloud deployment and security administration, plus end-user training and comprehensive documentation to ensure