System Manager, Payments & Financial Infrastructure

Government Technology Agency (GovTech); Singapore; On-site; SGD 140,000 - 210,000; Full time

Job summary

GovTech in Singapore is recruiting a System Manager for the MEPS+ portfolio within MAS's financial infrastructure program. You will own operational delivery, coordinate with software engineers, product owners, compliance teams, and external vendors to ensure reliability and timely enhancements.

The role emphasizes release governance, incident management, vendor oversight, and regulatory compliance across interbank payments and government securities systems, with a focus on continuous improvement

Qualifications

• 8+ years of progressive experience in managing, operating, or delivering complex mission-critical systems.
• Minimum 3–4 years in a delivery management, operations management, or technical programme management role with accountability for system reliability or release outcomes.
• Experience with payment systems, securities settlement, or financial infrastructure is advantageous but not required.
• Demonstrated ability to lead incident response at an organisational level – owning stakeholder communication, driving post-mortems, and implementing systemic improvements.
• Strong vendor management and contract oversight experience.
• Experience contributing to procurement or contract management activities.
• Strong experience coordinating release cycles across multiple teams with accountability for release readiness decisions.

Responsibilities

• Own operational delivery outcomes for the MEPS+ application portfolio across interbank payments, government securities management, and domestic market infrastructures.
• Coordinate release management and delivery cycles with product owners, ensuring timely deployment of enhancements, patches, and security updates.
• Lead release planning and governance during major enhancement releases, coordinating with multiple teams and vendors.
• Own the incident management framework, including SLAs, escalation paths, and post-mortems.
• Chair vendor performance reviews and oversee procurement/contract activities.

Skills

Delivery management

Release coordination

Incident management

Vendor management

Regulatory/compliance

Communication skills

Agile delivery

Stakeholder management

Tools

Docker

Kubernetes

OpenShift

Grafana

ELK

Job description

GovTech in Singapore is recruiting a System Manager for the MEPS+ portfolio within MAS's financial infrastructure program. You will own operational delivery, coordinate with software engineers, product owners, compliance teams, and external vendors to ensure reliability and timely enhancements.

The role emphasizes release governance, incident management, vendor oversight, and regulatory compliance across interbank payments and government securities systems, with a focus on continuous improvement