system Application Analyst

Canon Singapore Pte Ltd; Singapore; On-site; SGD 52,000 - 75,000; Full time

Job summary

Canon Singapore Pte Ltd is seeking an IT application support specialist to maintain business systems and CRM. You will gather requirements, run testing, and train users while collaborating with business teams and vendors.

The role requires a 2+ year track record with admin business apps, strong problem solving, and solid presentation skills. Teamwork and ability to work independently are essential.

Qualifications

• Bachelor's degree or equivalent experience in IS/CS.
• 2+ years in admin business application support.
• Strong problem solving and analytical skills.
• Good presentation and communication abilities.
• Team player who can also work independently.

Responsibilities

• Daily support of business application systems and CRM.
• Interact with users and vendors regarding application support.
• Present system solutions to team and developers.
• Gather requirements and prepare technical specifications.
• Test and develop applications with business users.
• Implement applications and provide user training.

Skills

Problem solving

Analytical skills

Attention to detail

Presentation skills

Teamwork

Independent work

CRM

ERP

SSRS

Data warehouse

SQL

JavaScript

HTML

XML

Education

Bachelor’s degree in information systems or computer science or equivalent experience

Tools

SQL

JavaScript

HTML

XML

CRM

ERP

SSRS

Data Warehouse

Job description

Responsibilities:

• Daily Support of business application system / CRM application.
• Liaising & Interact with business users & Vendor closely regard to application supports.
• Able to make a presentation and convey system solutions to team and development team.
• Requirement Gathering, conducting requirements analysis and preparing proposals (technical specification).
• Application testing and development. Conduct testing together with business users.
• Application Implementation and providing training to user.

Requirements:

• bachelor’s degree with coursework in information systems or computer science preferred; or equivalent experience.
• At least two (2) years’ experience working with administrative business application systems.
• Strong problem solving and analytical skills. Attention to details.
• Presentation skills.
• Able to work well in Team and independently.
• Experience in supporting in CRM and ERP [Order & Inventory management].
• Experience with relational databases including SQL, JavaScript, HTML, XML.
• (with SSRS reporting and Data warehouse experiences will be advantage)