System Administrator

Bank of China; Singapore; On-site; SGD 89,000 - 134,000; Full time

Job summary

Bank of China in Singapore is seeking an IT Infrastructure Administrator to manage server/storage, operate Windows and Linux systems, and support middleware and database platforms. The role includes incident handling, change management, and 7x24 production support with collaboration across cross-functional teams.

The ideal candidate has a bachelor's degree in CS/IT and 3+ years in a regulated enterprise, with strong ownership and bilingual communication in English and Chinese.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• 3+ years in system administration or infrastructure operations in banking or large-scale enterprise.
• Strong ownership, risk awareness in a regulated production environment.

Responsibilities

• Operate server and storage hardware (installation, configuration, health monitoring, fault handling, firmware upgrades, lifecycle management).
• Administer Windows and Linux operating systems for availability, performance, and security compliance.
• Manage middleware and database platforms: install, configure, patch, monitor, and coordinate with application teams.
• Perform basic DBA tasks for Oracle, SQL Server, and MySQL including installation, patching and tuning.
• Respond to incidents, conduct RCA, and track corrective actions to closure.
• Follow change management, approvals, implementation, and rollback procedures for system changes.
• Develop and maintain technical documentation including diagrams, SOPs, and recovery plans.
• Support audits with system operation records, configuration evidence, and patch status.
• Participate in 7x24 on-call production support.

Skills

Windows Server

Linux Admin

VMware

Scripting

Incident Mgmt

Education

Bachelor's degree in CS/IT

Tools

Oracle

SQL Server

MySQL

VMware

Hyper-V

Horizon View

Job description

Job Description

1. Perform operations and maintenance of server and storage hardware, including installation, configuration, health monitoring, fault handling, firmware upgrades, and lifecycle management.
2. Administer and maintain Windows and Linux operating systems, ensuring system availability, performance, stability, and compliance with security baselines.
3. Perform platform-level administration of middleware and database systems, including installation, configuration, standardization, routine maintenance, monitoring, and patching, and coordinate with application teams to support system connectivity and integration requirements.
4. Perform basic Database administrator role for Oracle, SQL Server and MySql, such as installation, patching and fine tuning etc. proactive remediation activities.
5. Respond to infrastructure-related incidents and service degradation, perform incident investigation and root cause analysis (RCA), and track corrective and preventive actions to closure.
6. Participate in system and platform changes, upgrades, and patching activities, strictly following change management, approval, implementation, and rollback procedures.
7. Develop and maintain technical documentation, including architecture diagrams, configuration standards, standard operating procedures (SOPs), and emergency response plans, ensuring operational readiness and audit compliance.
8. Support internal audits, regulatory inspections, and compliance reviews by providing system operation records, configuration evidence, patching status, and technical documentation.
9. Participate in on-call rotation and provide 7×24 production support as required.

Job Requirements

• Bachelor’s degree or above in Computer Science, Information Technology, or a related discipline.
• Minimum 3 years of experience in system administration or infrastructure operations, preferably within a banking, financial services, or large-scale enterprise environment.
• Strong sense of ownership, risk awareness, and the ability to operate in a highly regulated production environment.
• Experience with server and storage hardware, Windows and Linux system administration.
• Experience in middleware and database platform support.
• Working knowledge of virtualization platforms (VMware, Hyper-V) and VDI (e.g. Horizon View).
• Experience with enterprise backup systems, capacity management, and system health checks.
• Familiarity with incident handling, RCA, change management, and basic automation or scripting.
• Professional written and verbal communication skills in both English and Chinese, as the role requires regular communication and coordination with Chinese-speaking counterparts at the Bank’s Head Office on IT operations, technical issues and related matters.

• Strong adherence to operational procedures, documentation standards, and audit requirements in a regulated environment.
• Awareness of system security controls, privileged access management, vulnerability management, and operational logging practices.
• Ability to work accurately under pressure while minimizing operational and compliance risks.

• Strong communication and coordination skills, with the ability to work effectively with cross-functional teams and external vendors.
• Self-motivated, detail-oriented, and committed to continuous learning and continuous improvement.