Patient Services & Scheduling Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 14,000 - 18,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a backend administrator in Singapore to handle appointment scheduling, pre-appointment guidance, and follow-up calls, while coordinating SOC referrals and data aggregation. The role also supports medical, nursing, and allied health teams.

The position requires flexibility to cover duties across departments and take on ad hoc tasks as directed by supervisors, with regular weekend hours not usually expected.

Qualifications

• Experience with appointment scheduling and admin duties.
• Able to provide clinical support across domains.
• Willing to perform cross-coverage and ad hoc tasks.

Responsibilities

• Perform backend administrative duties including appointment scheduling, conducting pre-appointment instructions and follow-up calls, arranging referrals to Specialist Outpatient Clinics (SOC) and data collation.
• Provide clinical support by assisting medical, nursing, and allied health domains.
• Cross coverage of duties when required.
• Undertake any other ad hoc assignments assigned by supervisors.

Skills

Appointment scheduling

Administrative support

Clinical support

Data handling

Communication

Education

NITEC or Diploma

Job description

RECRUIT EXPRESS PTE LTD is seeking a backend administrator in Singapore to handle appointment scheduling, pre-appointment guidance, and follow-up calls, while coordinating SOC referrals and data aggregation. The role also supports medical, nursing, and allied health teams.

The position requires flexibility to cover duties across departments and take on ad hoc tasks as directed by supervisors, with regular weekend hours not usually expected.