Support Engineer - CCTV

FDR PROJECTS PTE. LTD.; Singapore; On-site; SGD 29,000 - 47,000; Full time

Job summary

FDR PROJECTS PTE. LTD. seeks a CCTV installation engineer to supervise site work, configure cameras, and ensure reliable recording and remote viewing. You will diagnose issues, replace faulty components, and test completed installations.

Responsibilities include documenting configurations, providing user training, and ensuring compliance with privacy guidelines. On-site work near major MRT stations is common.

Qualifications

• Basic networking knowledge is expected.
• Experience with CCTV brands like Hikvision, Dahua, or Axis preferred.
• Familiarity with data privacy guidelines is a plus.

Responsibilities

• Supervise site installation of CCTV systems including cameras, DVR/NVR, and networking gear.
• Configure camera settings: resolution, frame rate, motion detection, schedules, and remote viewing.
• Maintain and troubleshoot systems, replace faulty components, and diagnose video or network issues.
• Test systems and ensure proper recording, playback, and remote access.
• Create system diagrams, install reports, and provide client training.

Skills

CCTV installation

Network setup

Troubleshooting

Remote viewing

Documentation

Client training

Tools

IP cameras

NVR/DVR systems

Video management software

Switches & routers

Job description

1.Supervise site Job:

• CCTV cameras, DVR/NVR systems, monitors, and networking equipment.
• Run cables (coaxial, Ethernet, fiber) for camera connections.
• Mount cameras in appropriate locations for maximum coverage.
• Configure recording systems and storage devices.

Common equipment used:

• IP cameras
• Analog cameras
• NVR/DVR systems
• Network switches and routers

2. System Configuration

• Configure camera settings such as:
• Resolution
• Frame rate
• Motion detection
• Recording schedules
• Set up remote viewing via mobile apps or computers.
• Integrate CCTV with other security systems such as:
• Access control
• Alarm systems
• Video management software

3. Maintenance & Troubleshooting

• Perform routine maintenance
• Diagnose issues such as:
• Camera not working
• Poor video quality
• Network connection failures
• Storage problems
• Replace faulty cameras, cables, or recorders.

4. Testing & Commissioning

• Test all cameras after installation.
• Ensure recording and playback functions work properly.
• Verify remote monitoring access.

5. Documentation

• Prepare system diagrams and installation reports.
• Record IP addresses, login details, and system configuration.
• Provide user manuals or training to clients.

6. Client Support

• Train clients on how to:
• View live cameras
• Playback recorded footage
• Export video evidence
• Provide technical support when problems occur.

7. Compliance & Safety

CCTV engineers may also ensure systems comply with guidelines from organizationssuch as the Personal Data Protection Commission regarding privacy and dataprotection.

Additional skills often required

• Basic networking (IP addressing, routers, switches)
• Electrical wiring knowledge
• Experience with CCTV brands like Hikvision, Dahua Technology, or Axis Communications.
• VA -Video Analytics with Ai Algorithms

Working location : Near MacPherson MRT / Ubi MRT