Supply Chain Integration Program Manager

QUESS SELECTION & SERVICES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

QUESS SELECTION & SERVICES PTE. LTD. is seeking an experienced Project Manager to lead supplier onboarding for L2C Integration Phase 4. You will coordinate cross-functional workstreams, manage dependencies across phases, and ensure readiness criteria are met for go-live readiness.

The role requires strong communication, stakeholder management, and proficiency with Microsoft Project, Excel, PowerPoint, Teams, and SharePoint. A PMP or similar certification is preferred but not mandatory.

Qualifications

• Bachelor's degree in Business, Supply Chain, Operations, Engineering, or related field required.
• 5+ years of project management experience in supply chain, operations, or related programs.
• Experience with cross-functional workplans, action logs, RAID logs, and stakeholder cadence.

Responsibilities

• Develop, maintain, and manage an integrated project plan for supplier onboarding across multiple phases.
• Coordinate end-to-end onboarding for suppliers, logistics providers, depots, and other partners.
• Facilitate cross-functional alignment to define and execute onboarding requirements.
• Track readiness against process, data, finance, trading structure, and logistics requirements.
• Maintain a single source of truth for onboarding status, milestones, risks, and actions.
• Lead cadence meetings, document outcomes, assign owners, and ensure follow-ups.
• Build onboarding playbooks, readiness checklists, and escalation trackers.
• Identify conflicts and risks that may impact Phase 4 delivery or business continuity.
• Escalate blockers with clear options, impacts, owners, and next steps.

Skills

Project management

Analytical skills

Communication

Education

Bachelor's degree in Business or related field

Tools

Microsoft Project

Excel

PowerPoint

Teams

SharePoint

Job description

Job Description & Requirements

• Develop, maintain, and manage an integrated project plan for Spares supplier onboarding across L2C Integration Phase 4, including dependencies from overlapping Phase 1, Phase 2, and Phase 3 activities.
• Coordinate end-to-end onboarding activities for suppliers, logistics service providers, depots, repair suppliers, returns providers, and other external partners required to support Spares operations.
• Facilitate cross-functional alignment across Supply Chain, IT, Finance, Service, Support, supplier management, logistics, depot operations, and business process owners to ensure onboarding requirements are clearly defined and executed.
• Track supplier readiness against required process, system, data, finance, trading structure, service, repair, returns, inventory, fulfillment, and logistics requirements.
• Maintain a single source of truth for supplier onboarding status, milestones, issues, risks, dependencies, decisions, and open actions.
• Drive recurring workstream cadence meetings, document outcomes, assign owners, track follow-ups, and ensure actions are closed on time.
• Build and manage onboarding playbooks, supplier sequencing plans, readiness checklists, dependency maps, RAID logs, decision logs, and escalation trackers.
• Identify cross-phase conflicts, schedule risks, resource constraints, and readiness gaps that may impact Phase 4 delivery or business continuity.
• Escalate blockers and decisions needed in a timely, fact-based manner with clear options, impacts, owners, and recommended next steps.
• Partners with testing, UAT, cutover, and HyperCare teams to confirm supplier onboarding activities are aligned with technical readiness, business readiness, and go-live criteria.
• Support preparation of leadership-ready status updates, executive summaries, milestone reports, SteerCo materials, and decision-support content.
• Coordinate supplier communication readiness, including onboarding expectations, timelines, documentation needs, process changes, and operational handoff requirements.
• Ensure onboarding activities are aligned with overall L2C integration governance, stage-gate expectations, change management plans, and workstream priorities.
• Monitor completion of onboarding deliverables and ensure required artifacts are captured, validated, and available for audit, transition, or operational handoff.
• Support transition from interim processes to optimized Phase 4 capabilities by tracking closure of deferred decisions, open dependencies, and post-go-live stabilization actions.
• Proactively recommend process improvements, governance enhancements, and reporting improvements to increase transparency, reduce execution risk, and improve stakeholder accountability.

Education and Experience Required

• Bachelor's degree in Business, Supply Chain, Operations, Engineering, Information Systems, or a related field; equivalent combination of education and relevant experience may be considered.
• 5+ years of project management experience in supply chain, operations, transformation, supplier onboarding, logistics, service supply chain, or related integration programs.
• Experience managing cross-functional workplans, action logs, RAID logs, decision tracking, stakeholder cadence, and executive reporting.
• Experience managing project plans, action logs, RAID logs, decision records, status reporting, stakeholder meetings, and milestone tracking.
• Demonstrated experience operating in a matrixed global environment with multiple workstreams, phased program delivery, competing priorities, and time-sensitive dependencies.
• Ability to operate in ambiguous, fast-moving transformation environments with overlapping phases, competing priorities, and changing dependencies.
• Strong written and verbal communication skills, including the ability to create concise leadership updates and action-oriented summaries.
• Proficiency with standard project management and collaboration tools such as Microsoft Project, Excel, PowerPoint, Teams, and SharePoint.
• Project management certification such as PMP, CAPM, Agile, Lean Six Sigma, or equivalent practical experience is preferred but not required.

Knowledge and Skills

• Strong project management skills and analytical skills
• Knowledge of L2C (Lead to Cash) integration processes phased transformation delivery, and cross-workstream dependency management.
• Understanding of Spares o