Supply Chain Analyst

Dexian; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Dexian seeks a detail-oriented Logistics & Process Improvement Specialist to drive APAC fulfilment and asset management support across regional sites. You will coordinate with regional teams, build dashboards, monitor inventories, and ensure SLA adherence with vendor invoicing discipline.

The role emphasizes data analysis, process documentation, and AI-enabled improvements; you will support cross-border shipping, warehouse controls, and ongoing SOP updates to enhance efficiency in APAC

Qualifications

• 3+ years working experience in logistics or warehouse environment.
• 3+ years of experience optimizing supply chain processes to meet end customer SLA.
• Experience with AI to enable processes and data analysis.
• Experience with data analysis.
• Experience with process improvement.
• Experience cross-border shipping, customs and importation documentation in APAC markets.

Responsibilities

• Track APAC fulfilment requests end-to-end and flag risks to the Asset Manager
• Maintain the daily/weekly operational cadence: open-order, backorder follow-up, SLA breach lists
• Coordinate with regional site teams and the global Reverse Logistics function on returns and collections status
• Prepare escalation summaries and follow up on actions to closure
• Act as first-line coordination point for routine stakeholder requests and escalating exceptions
• Build and maintain APAC operational dashboards and recurring reports
• Monitor APAC inventory dashboards; report stock availability and replenishment needs
• Coordinate cycle count scheduling, perform variance audits and follow up on root‑cause remediation
• Maintain inventory locators, site stock structures and asset records
• Support inventory setup for smart locker, vending and new stocking locations
• Support new site activations, hub go-lives and data centre deployments
• Provide support on M&A logistics projects, source-space monitoring and sprint task execution
• Ensuring and monitoring monthly invoices and reaching internal systems and are paid on time using the correct invoicing requirements.
• Track performance of APAC courier vendors against agreed metrics; compile scorecards
• Validate monthly carrier and vendor invoices — ensure they reach internal systems, meet invoicing requirements and investigate discrepancies
• Prepare RFQ / quote comparison packs and supporting data for vendor reviews and negotiations led by the Asset Manager
• Maintain shipping and importation documentation records for cross-border movements
• Create and maintain process documentation, work instructions and trackers
• Identify improvement opportunities and propose practical solutions; assist with testing and validation of process or system changes
• Submit change requests and support SOP updates via the Process & SOP governance pillar
• Support global process rollouts and regional adaptation
• Reduce manual effort through advanced Excel and AI automation

Skills

Data analysis

Process improvement

Cross-border shipping

Stakeholder coordination

Education

Bachelor's Degree in Supply Chain

Tools

Excel

AI automation

Job description

• Track APAC fulfilment requests end-to-end and flag risks to the Asset Manager
• Maintain the daily/weekly operational cadence: open-order, backorder follow-up, SLA breach lists
• Coordinate with regional site teams and the global Reverse Logistics function on returns and collections status
• Prepare escalation summaries and follow up on actions to closure
• Act as first-line coordination point for routine stakeholder requests and escalating exceptions
• Build and maintain APAC operational dashboards and recurring reports

Asset Management Support

• Monitor APAC inventory dashboards; report stock availability and replenishment needs
• Coordinate cycle count scheduling, perform variance audits and follow up on root‑cause remediation
• Maintain inventory locators, site stock structures and asset records
• Support inventory setup for smart locker, vending and new stocking locations
• Support new site activations, hub go-lives and data centre deployments
• Provide support on M&A logistics projects, source-space monitoring and sprint task execution
• Ensuring and monitoring monthly invoices and reaching internal systems and are paid on time using the correct invoicing requirements.
• Track performance of APAC courier vendors against agreed metrics; compile scorecards
• Validate monthly carrier and vendor invoices — ensure they reach internal systems, meet invoicing requirements and investigate discrepancies
• Prepare RFQ / quote comparison packs and supporting data for vendor reviews and negotiations led by the Asset Manager
• Maintain shipping and importation documentation records for cross-border movements

Process Improvement Support

• Create and maintain process documentation, work instructions and trackers
• Identify improvement opportunities and propose practical solutions; assist with testing and validation of process or system changes
• Submit change requests and support SOP updates via the Process & SOP governance pillar
• Support global process rollouts and regional adaptation
• Reduce manual effort through advanced Excel and AI automation

Qualifications

• Bachelor's Degree in Supply Chain or equivalent experience

Experience

• 3+ years working experience in logistics or warehouse environment
• 3+ years of experience optimizing supply chain processes to meet end customer SLA Experience with asset management or inventory control
• Experience with using AI to enable processes and data analysis
• Experience with data analysis
• Experience with process improvement
• Experience cross-border shipping, customs and importation documentation in APAC markets