Supervisor, Housekeeping

CapitaLand

Singapore

On-site

SGD 42,000 - 66,000

Full time

11 days ago
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Benefits offered by this job

Flexible benefits
Medical coverage for family
Training and development opportunities
Ascott serviced residences rates

Job summary

CapitaLand’s Somerset Clarke Quay Singapore is seeking a Supervisor, Housekeeping to lead room attendants, inspect units, and ensure guest satisfaction through high cleanliness standards. You will oversee daily operations, coordinate with engineering for maintenance, and train staff.

The role emphasizes VIP resident service, timely check-in/check-out, and periodical cleaning programmes, with opportunities for training and career development within CapitaLand's inclusive workplace.

Qualifications

  • Review standards per operating procedures and support in preparing management reports.
  • Train and supervise room attendants and contractors.
  • Inspect apartments and public areas for maintenance and cleanliness.
  • Ensure smooth check-in and check-out for residents.
  • Report damages to Engineering.
  • Attend to VIP residents' queries and needs.
  • Schedule and conduct cleaning programmes.
  • Perform monthly stock-taking of linens and supplies.
  • Daily checks to prevent linen/equipment abuse.
  • Take on cleaning duties when needed.

Responsibilities

  • Review standards per operating procedures and support in preparing management reports.
  • Train and supervise room attendants and contractors.
  • Inspect apartments and public areas for maintenance and cleanliness.
  • Ensure smooth check-in and check-out for residents.
  • Report damages to Engineering.
  • Attend to VIP residents' queries and needs.
  • Schedule and conduct cleaning programmes.
  • Perform monthly stock-taking of linens and supplies.
  • Daily checks to prevent linen/equipment abuse.
  • Take on cleaning duties when needed.

Job description

## Supervisor, HousekeepingApply: Somerset Clarke Quay Singapore: Full time: Posted Today: JR005065**About Us**CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across 270 cities in 45 countries.**Job Description**You will:· Assist to review standards according to operating procedures and provide support in preparingoperational reports to the Management· Promote teamwork and quality service within the team and coordination with the otherdepartments· Manage room attendants, linen attendants and contractors during daily operations· Organise and provide on-job-training programmes for employees and train new room attendants· Inspect apartments and public areas for maintenance and cleanliness, ensuring each sectionmaintains an excellent standard of resident satisfaction· Ensure a smooth check-in and check-out process for all residents· Report any damage and maintenance defects to the Engineering Department· Attend to all residents’ queries and needs, especially those of VIP residents· Schedule and conduct periodical cleaning programmes· Perform monthly stock-taking of all linens, uniforms, equipment, supplies and items· Perform daily checks to ensure no linen or equipment abuse· Assume cleaning responsibilities when required· Perform related tasks as assigned**Benefits** * Flexible benefits with comprehensive medical coverage for self and family* Training and development opportunities* Subsidised rates at Ascott serviced residences-* Strong advocate of staff volunteerism* Wellness programmes**Closing Statement:**At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.
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